Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

August 13, 2019

I had trouble installing the widgets and Jenny from the customer success team was quick to help me out - can't wait for our reviews to star rolling in!

Belyn Key
United States
1 day using the app
Yotpo replied August 28, 2019

Excited to join you on your journey, Belyn Key! Thanks for taking the time to leave a review :)

June 11, 2022

Great customer support from @Happy tonight! I am so appreciative of the help and we already have reviews coming in!

Werner Firewood
United States
1 day using the app
December 1, 2022

Service help me a lot thank you for assisting my concern I hope all your staff is the same that I talk :)

PC Zone
Philippines
1 day using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

January 6, 2022

got great support from Donald U via chat - super friendly and helpful. This review is making me get to 100 characters...

Constant Mountain
United States
1 day using the app
November 2, 2022

To be fair, I just started using this app to generate product reviews. I like how customizable everything is so that I can keep visuals on brand. So far I really like it and the customer support has been above and beyond awesome.

Cleban & Daughters
United States
1 day using the app
April 6, 2022

Daniel P. from support was very quick in solving my problem and his solution is helpful for me. Thanks for your quick response.

Kelly Kettle Australia
Australia
1 day using the app
November 4, 2021

Good experience so far. Ronnel seems to make extra efforts to help with any issues. Will use for other stores

Kalorik.ca
Canada
1 day using the app
January 9, 2024

Rhenant was fast, thanks.

Hevoluta
Italy
1 day using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

September 1, 2021

I love this app. Even when I chatted with a very nice and person that knew what he was doing helped me. His name is Eunice. I want to thank you so much I highly recommend this app. I have used others and they can't compare

Glitzy Ringz
United States
1 day using the app
May 12, 2021

I have just set up Yotpo on my store with the help of Ronel - I couldn’t have asked for anyone more helpful, thank you Ronel

Olive & Rosie
United Kingdom
1 day using the app