Reviews (7,151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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The app is very easy to use.When I don't understand something, Allent of the support team will reply me in time. This app is a good choice.
Best service I ever had. I wanted to showcase reviews on my website but I did not know how. John G (member of the support team) did everything for me and I did not even have to write, copy or paste any codes by myself.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Amazing support and help. Very attentive and thorough. Allen was amazing and helped me optimize the app.
Nick is so professional， he resolves my problem and offers me some suggestions, Thank you, Nick， I will recommend to my friends, thank you Yotpo!
Very quick support right after the request! All issues fixed! App works correctly. Thanks again!!!!!
bin sehr zufrieden. auch der kundenservice ist top, die haben mir sehr gut weiter geholfen. danke :)
I sell low priced items around $5 average and now that I have 60 orders it wants me to pay more than a Shopify subscription at $50/mo? Super deceitful that this app is listed as free.
Thank you so much for taking the time to leave a review.
Based on customer feedback, we are constantly updating our pricing model to accommodate growing businesses as they scale. We do our best to offer a variety of packages in hopes that each business can find their right fit -- you can browse all of them on our site. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from $19 up to $249 a month. For larger businesses, we have custom packages available, and would be more than happy to chat if that's something you're interested in.
We've reached out and would be happy to help. Thank you!
EDIT: The migration process is painful!! It's not as easy as advertised and we regret switching from Judge.me now. And even though we're paying $120 / month, there is Yotpo branding in all widgets and emails. If you're a small business, there are better options. Seems like a pretty good reviews app so far. And the customer service is very good! Would highly recommend.
Hey, Jailene from the Reviews team here 👋
Thank you for leaving a review. We value your feedback and apologize for any inconvenience this may have caused on your end. After looking into your account, we see that our team resolved any issues around migration and demonstrated how to edit the logo within email review requests.
If you're still experiencing issues, please reach out to us — we're more than happy to help and we want to make sure that any lingering concerns are addressed.
Thank you Ed for helping me find a piece of code I couldn't find by myself. Quick and easy customer service!
App makes integration of reviews look great and the customer service is fantastic. My customer service agent Allen was extremely helpful and I got support very quickly. Highly recommend this app!