Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 25, 2021

Yopto Eunice was amazing - thank you for all of your assitance, solved my problem quickly and easily

GetDecked
United Kingdom
1 day using the app
March 11, 2021

I'm new to the app but the customer service is great. I haven't been able to test the features yet but the customer service's willingness to help is much appreciated! Thank you so much Sheen for your excellent customer service!

Jolie Noire
United States
1 day using the app
December 8, 2022

Good customer service. Great app. I recommend Yotpo. Had some issues and customer service fixed them straight away.

Architecture Mates
Finland
1 day using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

November 18, 2021

I was trying to delete my accout and they help me within 5 mins. Authentic and fast customer service!

Aulipure
Taiwan
1 day using the app
November 17, 2023

Thanks for your support. ..

Alt3oLado
Germany
1 day using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

December 18, 2021

I contacted support and they helped me right away. Great customer service. Rep handled my issue promptly.

Radiant Beauty
United States
1 day using the app
February 9, 2020

This is a great app. Even for the free version customer support is super responsive making changes on your backend.

Coachmats.com
Canada
1 day using the app
May 3, 2023

When i installed the yotpo and going through the steps, i got to last step to install the widget and had an erro. I reach out to chat and Doner P solved my issue and able to get the widget install.
Thank you so much Doner.

Angie's Crafty Cottage
United States
1 day using the app
June 29, 2023

John B was great. Added functionality to my site that I couldn't do myself or at the least would have taken me ages. Am very grateful!

Rest and Digest
Australia
1 day using the app
August 13, 2023

I had some challenges with setting up Yotpo on my Shopify store, but Ruzsel J. swiftly resolved them within minutes. His efficiency and dedication are commendable. He truly deserves success within the platform.

ShopX
United States
1 day using the app