Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

July 26, 2016

Installed this on www.consigneddesigns.com - Luxury Consignment and saw a difference in hours. Couldn't be happier!

Consigned Designs 2
United States
About 6 hours using the app
September 6, 2022

Rayne R offers a lot help, thanks will test other functions later and give an updated review. It's a good app overall

My Store
United States
About 6 hours using the app
October 30, 2017

We gave them a try. The sales team is very pushy and the app is overpriced compared to its competitors. From our experience they have very sub par customer service. We just switched over to Judge.me as it has all the capabilities Yotpo does at less than half of the cost. Shopify reviews also is a great app if you're just starting out.

Vaya Island Llc
United States
7 days using the app
May 3, 2022

Had trouble installing the product widget and support helped me out. Very grateful and thanks Allent!

Bowes Signature Candles
United States
About 6 hours using the app
November 17, 2021

very helpful and responded to my request asap. even put the code in for my reviews to show on my product page

Culture Fashion House
United States
About 6 hours using the app
February 23, 2016

After uninstalling the app, the very next day it sent an email to a customer whose item is en route still. What?

Jrmyln
United States
7 days using the app
Edited January 17, 2020

I am very satisfied with the App. very quickly technology support and professional support, thanks Yotpo, Nice

gooddmall
United States
About 6 hours using the app
Yotpo replied January 17, 2020

Thanks for your review, happy to hear our customer support team is hitting the mark!

August 3, 2023

El servicio es excelente. Cuando no entendí cómo funcionaba la instalación manual de la aplicación en shopify, contacté con el servicio de chat y Joian Z fue encantador al solucionarme mis dudas al instante.

Noi Clíope
Spain
About 6 hours using the app
December 30, 2023

Ruzsel was such an amazing guy he helped me with everything great

Kther
United States
About 6 hours using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

April 28, 2020

Tough at first to get this all working but the support was fantastic and helped me get it u and running on our site very efficiently! Great reviews App!!

Koy Clothing
United Kingdom
6 days using the app