Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited January 11, 2023

Great app. The support team works really good and fast. I want to thank Allen who was very helpful and solved some installation issues

ChinPum
Spain
Over 8 years using the app
October 18, 2020

Great app allowing moderators comments. Easy to set up and also a great support team behind it. All queries I have had have been answered in a very quick time frame. Highly recommended.

PaleoPure
Australia
Over 8 years using the app
Yotpo replied October 21, 2020

Thank you for your review! We're happy to hear you're enjoying Yotpo.

November 16, 2021

Been using Yotpo since 2016 and have always appreciated this service. Both Orly and Nick have been a huge help recently while we've been combing reviews among like products and simplifying our store. Thanks guys.
www.wodwelder.com

w.o.d.welder
United States
Over 8 years using the app
June 23, 2023

I had some questions so contacted with support.
One of support guy named James replied immediately and answered for all of my questions kindly. So I fixed all issues within a few mins by James's support.
He is really professional and so kind. Thank you, James.
Don't hesitate to use this app. Highly recommend.

Sealake Products LLC
United States
Over 8 years using the app
August 18, 2021

CS was great - Gimbert specifically helped me through a data issue and I appreicated their follow-up and thoroughness. Thanks Yotpo!

Blendtopia
United States
Over 8 years using the app
Edited October 7, 2021

Manny, the customer service representative I chatted with was extremely helpful. He answered all my questions quickly and accurately!

Reneesreaders Com
United States
Over 8 years using the app
Edited May 9, 2023

We love this app, very easy to use and with many features. The notifications are very useful and keep me on track. The customer service Rhenant is also excellent and always there to help if I have any questions.

SOWELL JEWELRY
United States
About 8 years using the app
Edited November 12, 2021

Yotpo is one of the oldest apps I've been using on my Shopify store and I cannot imagine my site without it. It sends out good-looking review requests, organizes all the reviews, and allows customers to ask questions. Highly recommended! Btw, James from the support team helps me to update review widgets to the new theme, was very polite, and done with it very fast and professionally, thanks a lot!

Woodies
United States
About 8 years using the app
October 9, 2023

Used the Live Chat option and spoke with Rhenant, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to see our customer reviews... Rhenant got this sorted quickly and efficiently. Thanks for your help.

Cool Flo
United Kingdom
About 8 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

October 21, 2021

Manny and the team from Yotpo is awesome! Yotpo is well worth the money and will pay you back many times over.. Been using them for close to 10 years.. You pretty much set it and forget it and reviews just starts rolling in! Recently needed to migrate my product reviews to a new website and Manny made things very easy! Took less than 24 hours and all reviews were published to the new site.. Thank you!!

www.urbanfurnishing.net
United States
About 8 years using the app