Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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I spoke with this agent name Doner who is very helpful and efficient in providing answers and taking action to what my concern about. You should have all your agent like that
What a fantastic app, what fantastic service, what more can I say! - Smiley Face!
I have been using this app for several months now. When I first started my store I had several apps installed - this is the only one I have left. It has produced consistent feedback from buyers and really turned out to be an excellent addition to the store. I would have zero hesitation in recommending this to any shopify user.
I used this app for FREE for 4+ years, and when I finally decided to change to a paid tier, I was afraid that wouldn't be necesary, but with the astonishing support, I'm ultra-glad that I did the upgrade!! I love Yotpo! Is what all the PROs use :-D
Great app, but the service is amazing. I'm on the free plan and I deal with a human (not bot) and they always fix it promptly! Last time "Ruzsel J" helped me.
Highly recommend!
We appreciate your feedback, thank you!
The chat was great! Was able to give me a quick design change in minutes. Customer service is off the charts and was able to problem solve quickly to get a good place! very pleased! J. Lorenze from the help chat was great!
Great service and super eager to help with any technical issues we have. Junalou fixed our coding issue with ease with no hesitation!
I've been using this app for a few years and this was the first time I have had to reach out for support, Nick was great, really efficient and helpful. Sorted my problem out very quickly.
The support person was very friendly and he was able to solve the problem and was able to understand the technicality. I am very happy
Thanks to Kenn for being so quick to respond and thorough in his customer support help. Yotpo is helpful and overall a great way to moderate web reviews.