Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 6, 2024

I am not a tech-savvy person and working with code is very intimidating. Jeorge was extremely helpful, professional, and a joy to work with. He made it extremely easy to install the app and all it's features onto my website.

MCREY MOTOCROSS CO.
United States
About 4 hours using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

November 4, 2021

Elite customer service from Eduardo! Tackled my issue head-on without any reserves. Thanks again mate!

Caffè Umbria Canada
Canada
About 4 hours using the app
January 4, 2023

Service team at Yotpo is super helpful! Love the product. Has really helped us understand our customers and share their stories.

Reformer Loops
United States
About 4 hours using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.

March 14, 2021

Eleen was extremely helpful when helping me export all of my reviews! Thank you so much! My favorite review app!

Quartz Of Love
United States
About 4 hours using the app
February 2, 2022

Kenneth was super helpful, resolved all the issues in a heart bit. Very appreciated. Super helpful customer service every time.

CHOPSTICK STYLER UK
United Kingdom
About 4 hours using the app
January 7, 2023

Yotpo customer experience is wonderful! I got all the help I needed and was detailed in response. The app is comprehensive and easy to use. Would highly recommend people to try it out.

lilopa
Malaysia
About 4 hours using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

June 24, 2017

All was good until I want to change the color for look and feel. Just continuously loads and won't update, waste of time

Saddle Crew
United States
About 3 hours using the app
April 4, 2023

James was a pleasure to work with. He's been incredibly helpful! Can't be thankful enough! Superb service & support!

db simulation
Philippines
About 3 hours using the app
March 27, 2021

Customer service was amazing. Great communication, step-by-step instructions on what I needed to do. Very responsive and helpful!!

Teleport Watches
United States
About 3 hours using the app
June 10, 2022

They have a responsive support team when you are on the onboarding. I give Yotpo five stars. Nick supported my need within minutes. Thanks for all.

Clarity Coaching
Canada
About 3 hours using the app