Reviews (7,150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited September 28, 2018

Customer service is extremely slow to respond! Only by email and I than you have to wait app 24 hours for an answer. Please have a chat tool installed!

waytoplay.toys
Netherlands
3 days using the app
March 4, 2022

The customer support is fab and the reviews work brilliantly! I Reccomend it for shops as its easy to use.

The Ives
United Kingdom
About 2 hours using the app
September 9, 2021

this app has helped me in retaining clients, get new ones due to reviews dropped. and when i needed assistance, the support team member was prompt and efficient, helped me transfer old reviews to my new site. Eunice was a life saver. definitely reccommend

Cico Collection
United States
About 2 hours using the app
May 7, 2021

Junalou was incredibly patient and helpful with getting my yotpo account set up properly. Junalou helped me import my existing reviews, customize the placement of the widget on my site, and double-check that the look and feel matched what I was going for. I'm excited to collect more reviews!

Corey Egan
United States
About 2 hours using the app
Edited August 27, 2022

Incredibly helpful and amazing service from Kenneth John M and Simoun Francis S as they helped me install widgets onto my theme.

Nurtur Tea
Australia
About 2 hours using the app
January 1, 2017

Be careful when installing this stupid app. They automatically sent an email to every single customer of mine without even asking for an approval.

Extremely stupid automated feature. Instantly uninstalled this. My better recommendation would be Stamped.io , known as Product Reviews Addon in the app store.

They don't even reveal their pricing on the website. Blatantly slow customer service as well.

Koyara
Malaysia
2 days using the app
November 13, 2023

Daniel P is very good at what he does, thank you for your help

backtovida
United States
About 2 hours using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

August 16, 2021

I used this app to add reviews to my shopify site. Unfortunately, I was not able to figure out how to customize it myself after the app automatically added the reviews but I reached out via the chat option and Ronel did a perfect job getting it to look exactly how I wanted it to and even guided me and showed me how I can customize some colors...oh and this was done at like 11pm as well!

Mori Soñando
United States
About 2 hours using the app
Edited February 17, 2021

I just add the app to my shop. The installation was easy and I got help from a support agent called Manny who was really helpful.

Umbrella Amarela
Netherlands
About 2 hours using the app
May 20, 2021

Amazing!!! Their service is amazing. Sheen took the time out to ensure I got everything I requested and needed. I recommend them without reservation. Awesome service, from Sheen!!!

EMERGE
United States
About 2 hours using the app