Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

June 10, 2022

They have a responsive support team when you are on the onboarding. I give Yotpo five stars. Nick supported my need within minutes. Thanks for all.

Clarity Coaching
Canada
About 3 hours using the app
November 29, 2023

John G helped me with 2 stores at the same time, awesome job! Was a lot of work and he did it all perfect thank you so much John G!

Esjoy
Spain
About 3 hours using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 25, 2022

Just installed, Looks great excited to start using it fully! Nick S Helped me so much in getting it to work. Awesome job!

California Gummy Bears
United States
About 3 hours using the app
January 7, 2024

Support did an amazing job helping us out with a problem integrating with our custom theme. Gabriel S did a great job and diagnosed the problem quickly and had the technical ability to fix it on the spot. Great work!

Mission Ready Nutrition
United States
About 3 hours using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

June 24, 2023

John B was most helpfu! Patiently looked for the file in our theme where codes needed to be inserted for the Star Rating to show! Great support!

DB-Sim
Philippines
About 3 hours using the app
October 23, 2022

Reinier was very patient and supportive in importing previously received reviews into Yotpo, and also with many other questions. Thank you.

Chocolate On Purpose
Australia
About 3 hours using the app
April 4, 2022

I've just installed this app. The customer service was fantastic! I spoke with Reinier D and help me through all installation process straight away and made the right recommendations. If it wasn't for that, I wouldn't probably ended up moving forward. I'm very happy with the product so far and glad I had the great help to do it!

Barefoot Baby Australia
Australia
About 3 hours using the app
December 6, 2022

Simoun Francis S helped me in importing reviews and setting up the account as well very professionally

Garage Department
United States
About 3 hours using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

October 28, 2021

I was having some trouble with setting up and contacted Allent at support who was very helpful. Thank you.

Tina's Love of Crochet
Australia
About 3 hours using the app
August 2, 2023

Just completed the setup process. I had a couple of questions and needed support's help to get everything working properly and get the theme colors updated. The support online chat worked very well and Jeorge Kenneth, the support tech was very pleasant and helpful.

Heavenly Creation Nursery
United States
About 3 hours using the app