Reviews (7,148)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

December 14, 2021

Radly was super helpful! Great app, with loads of customisation and decent price point too. Would recommend =)

Brass Knucks Apparel Co.
United Kingdom
About 2 hours using the app
April 18, 2023

I struggled to get the app working the way i wanted to at first but Doner P really helped and its now working perfectly on our store :)

Birdie Barn
United Kingdom
About 2 hours using the app
August 8, 2022

Support is extremely responsive. I dealt with Simoun Francis, who was knowledgeable, kind, and prompt. A slight hiccup at first was dealt with in moments, versus hours. Exceptional.

Dakota Nutrition
United States
About 2 hours using the app
November 24, 2022

I just wanted a reviews page with a 'write a review' and for them to be displayed. I was struggling to set it up, but I contacted support via web chat and Albert was brilliant, got everything set up for me really quickly.

CODA CO.
United Kingdom
About 2 hours using the app
October 5, 2023

customer service is great and app is very user friendly. lots of features even for the free plan.

Cherri
United States
About 2 hours using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

June 28, 2022

I've used this app on a number of stores and always have a great experience. Lemuel installed the widget for me quickly and was super helpful!

Rowdy Merch Co.
United States
About 2 hours using the app
February 1, 2018

$14K per year (required annual contract) for functionality that I can get from Stamped.io for $99 per month??? Not sure which suckers are going for that... I do not recommend.

Discriminant
United States
2 days using the app
January 19, 2022

Donald was awesome and super helpful with getting the app set up and reviews running on my website! I appreciate the prompt and amazing customer service.

Featherly
United States
About 2 hours using the app
November 27, 2021

Allen was great! he answered all my questions an d was patient with me as i had a few since i am new to yotpo!

TANN Montreal
Canada
About 2 hours using the app
February 3, 2023

Just wanted to leave a short review to say that the app is very user friendly and the support staff was amazing! I was lucky enough to have Simoun Francis S as my support agent and he quickly and politely addressed all of my issues! Thanks again!!!

ZFG Inc. - Zero Fucks Coin
United States
About 2 hours using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.