Reviews (6,923)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

September 9, 2013

We LOVE Yotpo. This app is a Godsend for Shopifers. Great customer service and smart updates keeps Yotpo ahead of its competition. And did we mention - it's free!

THEBROWNPAPERBAG.NET
Denmark
November 13, 2013

Love it. Great app, easy to use.

Amanda May Lingerie
Canada
August 27, 2014

This is hands down the best free app on Shopify. The hardest thing while selling online is building trust. This does exactly that, and it really helps to boost sales and trust over time. Thanks Yotpo!

Boost My Fuel
United States
March 10, 2018

Yotpo is a fantastic app, very happy with it! Customers seem to like using the integrated questions sections a lot, the auto-promo on social is a great feature and the admin is easy to use and covers all I am after and more.

Great product! Super support and recommended!

Banbayudotcom
United Kingdom
April 28, 2020

This is a great app for anyone looking to add social validation to their site. Easy to set up and configure. The best part? Their customer service is amazing. Super fast and very helpful!

Pika Layers
Canada
April 2, 2020

Amazing app and amazing customer service! Highly recommended. Check out our website to see how it looks: www.seastraws.com.au

seastraws
Australia
December 5, 2020

Yotpo is very easy to use, and makes collecting real reviews a snap. I love bring able to collect reviews automatically from happy customers. I'm on the smallest Growth plan, and it's *absolutely* worth it for my small handmade shop!

Good Williams
Canada
Yotpo replied December 6, 2020

Thank you for leaving a review. We're so happy to hear you're enjoying using Yotpo!

Edited February 2, 2021

Customer service is very knowledgeable.Agents were able to help me troubleshoot and solve my problem

Silver Linings Bowtique
Canada
September 1, 2020

Just added Yotpo yesterday and as I had questions regarding setup, customer service was amazing. I was helped by Elven, and was able to get all of my questions answered. Can't wait to get all the features set up on my store!

Litto Store
United States
October 4, 2022

Warly was very helpful in resolving our issue displaying the widget quickly. It's been a few weeks now, and I'm happy so far with the app!

Homewater US Sandbox
United States