Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

April 16, 2023

Amazing support. John M. sorted out us right away. Super helpful.
Only downside that features like the Reviews Carousel are only when you subscribe. You can't have some limited functionality as a free version..

Creyones
Czechia
About 2 hours using the app
December 7, 2022

Just getting set up with Yopto. So far service has been amazing with Joian. Looking forward to getting fully set up.

Mildan Market Inc.
Canada
About 2 hours using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

January 5, 2022

Allent M did a great job helping me with a review issue I was having. I hope to work with him and yotpo more in the future. Many thanks!

IKURAM
United States
About 2 hours using the app
December 14, 2021

Radly was super helpful! Great app, with loads of customisation and decent price point too. Would recommend =)

Brass Knucks Apparel Co.
United Kingdom
About 2 hours using the app
April 18, 2023

I struggled to get the app working the way i wanted to at first but Doner P really helped and its now working perfectly on our store :)

Birdie Barn
United Kingdom
About 2 hours using the app
August 8, 2022

Support is extremely responsive. I dealt with Simoun Francis, who was knowledgeable, kind, and prompt. A slight hiccup at first was dealt with in moments, versus hours. Exceptional.

Dakota Nutrition
United States
About 2 hours using the app
November 24, 2022

I just wanted a reviews page with a 'write a review' and for them to be displayed. I was struggling to set it up, but I contacted support via web chat and Albert was brilliant, got everything set up for me really quickly.

CODA CO.
United Kingdom
About 2 hours using the app
October 5, 2023

customer service is great and app is very user friendly. lots of features even for the free plan.

Cherri
United States
About 2 hours using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

June 28, 2022

I've used this app on a number of stores and always have a great experience. Lemuel installed the widget for me quickly and was super helpful!

Rowdy Merch Co.
United States
About 2 hours using the app
May 9, 2024

Gabriel is amazing! So helpful and efficient!

MargalitRings
United Kingdom
39 minutes using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.