Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

April 20, 2021

Prompt and helpful customer service. The support assistant I got in touch with via Live Chat was very kind and answered all my questions in a timely manner. The app is packed with so many useful features too!

Brother Mel's BBQ Sauce
United States
About 1 hour using the app
October 28, 2021

Haven't used the app but the support feels fantastic! I used the support chat to edit the placement of the reviews section and very easily and quickly they change it!

CAMALE_ON
Spain
About 1 hour using the app
August 8, 2023

This app is easy to use and it is nice to see the reviews in the page,John B is very nice, help me a lot and very professional .

RaDEWAY
United States
About 1 hour using the app
January 8, 2023

When I was considering this app, the customer service (Warly S) was great when answering my questions.

Kootenay Sock Company
Canada
About 1 hour using the app
Yotpo replied January 17, 2023

We appreciate your feedback, thank you!

October 15, 2022

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

Yuintal
China
About 1 hour using the app
July 11, 2022

Yotpo Albert V helped me get this setup and looking great on my site! Super quick and responsive! I highly recommend.

Select Scotch Whisky
Australia
About 1 hour using the app
May 31, 2021

This app is awesome. but aliexpress reviews from aliexpress can't be imported automatically otherwise this is very nice app and support is very awesome thanks Don for helping me:)

Classy Apple
India
About 1 hour using the app
Yotpo replied June 1, 2021

Thank you for your review. We are constantly working on improving our product, and we truly value your feedback.

December 29, 2022

Kenneth John M did a great job at providing great customer service. look forward on using the cool features this app has to offer.

The Travel Spray
United States
About 1 hour using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

August 2, 2022

I use this app to get customers reviews for my online business. I had an issues today and chatted with Warly. Warly was knowledge and quickly help me fix my issue.

BHF Home and Beauty
United States
About 1 hour using the app
April 1, 2021

This app sent my pre-order customers an email requesting a review before their orders were even fulfilled. Are you serious? Why would you logically have an app that sends out review requests before that order is even marked as fulfilled? Congrats, you've just pissed off my customers. Would appreciate it if you got in touch with me ASAP to remedy this situation.

New Leaves Co
United States
1 day using the app
Yotpo replied September 30, 2021

Thank you for leaving your feedback. Please know that your frustration has not gone unheard and we apologize for the inconvenience you have experienced. After taking a closer look at your case, a support agent has reached out with some possible solutions for your issues, however we have not heard back from you. Please feel free to contact us at any time should you reconsider our offer.