Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

May 31, 2021

This app is awesome. but aliexpress reviews from aliexpress can't be imported automatically otherwise this is very nice app and support is very awesome thanks Don for helping me:)

Classy Apple
India
About 1 hour using the app
Yotpo replied June 1, 2021

Thank you for your review. We are constantly working on improving our product, and we truly value your feedback.

December 29, 2022

Kenneth John M did a great job at providing great customer service. look forward on using the cool features this app has to offer.

The Travel Spray
United States
About 1 hour using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

August 2, 2022

I use this app to get customers reviews for my online business. I had an issues today and chatted with Warly. Warly was knowledge and quickly help me fix my issue.

BHF Home and Beauty
United States
About 1 hour using the app
January 18, 2022

I was having issues with the automatic install of the app and I used the chat to get some assistance. Eduardo R went above and beyond what I expected and helped me remove my old review box, install the Yotpo one, and even add a title for it using my website theme. I was genuinely impressed with how much he was able to help with.

Halyn Crate
United States
About 1 hour using the app
April 15, 2022

Lemuel was extremely helpful with setting up the app and fast with assisting with the the customizations.

Forever Romance
United States
About 1 hour using the app
August 2, 2022

Nick helped me get started with Yotpo when I had a bunch of questions in hour one! Great to be able to chat with someone right away!

Sansorium
Canada
About 1 hour using the app
August 21, 2023

Support with Ruzsel was excellent, very helpful and made the process easy. Thank you very much.

Good Sheet
Australia
About 1 hour using the app
May 21, 2021

Don was great helping me out this morning. Answered all my questions promptly and make this in a very pleasent way. Thank you

Floweredsky Designs
United States
About 1 hour using the app
March 19, 2022

James was really helpful. Answered my question quickly to resolve the issue. I highly recommend YOTPO.

my-stait
Australia
About 1 hour using the app
April 28, 2023

Awful. You can't see how the app would show in-store. When you want to delete it, you have to give Yotpo permission. Very hard to use and even harder to get rid of

Squareco
United Kingdom
About 1 hour using the app
Yotpo replied June 30, 2023

Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.