Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

April 18, 2022

James has been super helpful in getting us set up. Great customer service, very responsive! Thank you!

Ruby Bond
United States
About 1 hour using the app
October 30, 2023

Great app, awesome support from Ruzsel J

Ethical Nutrients
Australia
About 1 hour using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

Edited June 5, 2020

It will not load onto my store ...keeps giving me error message. I have emailed for help and no response which is frustrating after seeing other great reviews

Longmilelifestylecollective
Canada
1 day using the app
Yotpo replied June 30, 2020

Thank you for taking the time to leave a review and we're so sorry about the delay. Our support team will be reaching out to ensure we get this sorted as quickly as possible.

January 2, 2023

I ran into a few challenges transitioning over from a prior app. Doner P was extremely helpful in making sure my reviews transitioned over.

Women Empowerment T-Shirts & Apparel | CP Designs Unlimited
United States
About 1 hour using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

May 10, 2022

Excellent customer service. I've not used the app yet as I'm still in the process of installing it, but I had first class help from their chat assistant. Great start to using a new review app. Thank you!

Save My Knickers
United Kingdom
About 1 hour using the app
June 15, 2023

Thank you John B for assisting! Was really helpful. Looking forward to do more with the Yotpo app!!!

bungu
Japan
About 1 hour using the app
Yotpo replied June 15, 2023

We appreciate your feedback, thank you!

July 20, 2023

Best review app & support is pretty good.
Thank you very much for your help with everything.
Highly Recommend.

Xpert Sign Tools
United States
About 1 hour using the app
January 19, 2023

Needed help with widget install and James Edmar C was awesome and got it done quickly! Appreciate the great service.

BreathableBaby
United States
About 1 hour using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

September 28, 2021

Ronel really knows how to take care of customers. provided great service and fixed my issues in no time.

SmackDG
United States
About 1 hour using the app
November 16, 2022

Rayne provided awesome and quick support.
I could not have asked for a better outcome. We tried another review app (Junip), but they simply were unable to help. Yotpo is where it's at. Thanks Rayne!

ProAstroz
Australia
About 1 hour using the app