Reviews (7,168)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

April 9, 2021

Manny helped me with a few general questions and then noticed that I had installed some things incorrectly. Manny then fixed my installation and made the reviews look awesome!
Thank you so much!!!!

Front Door Flower Club
United States
About 1 hour using the app
October 22, 2022

J'utilise l'application depuis peu de temps ! Le service client est incroyable !! ils m'ont aidé en quelque minutes à tout mettre en place.

Kardone
France
About 1 hour using the app
May 11, 2022

John was very helpful . Double checked my set up was working properly. ...Excellent customer service.

JAS Boutique
United States
About 1 hour using the app
April 28, 2022

I ran into an issue with uploading a csv file, and Lemuel was super helpful and quick to find a solution. A+ customer service!

Detezi Designs
United States
About 1 hour using the app
October 18, 2023

Very happy, quick help - saved me so much time!

Tom Scott Furniture
Australia
About 1 hour using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

February 10, 2022

Yotpo is a great app for collecting and displaying customer reviews, and they have a quick/responsive customer service chat!

Self Funding
United States
About 1 hour using the app
November 25, 2022

The customer service staff Albert V is so nice and patient to solve our issues and perfectly figured them out. Truly recommend this app!

Oloyoyo
Hong Kong SAR
About 1 hour using the app
April 18, 2022

James has been super helpful in getting us set up. Great customer service, very responsive! Thank you!

Ruby Bond
United States
About 1 hour using the app
October 30, 2023

Great app, awesome support from Ruzsel J

Ethical Nutrients
Australia
About 1 hour using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

Edited June 5, 2020

It will not load onto my store ...keeps giving me error message. I have emailed for help and no response which is frustrating after seeing other great reviews

Longmilelifestylecollective
Canada
1 day using the app
Yotpo replied June 30, 2020

Thank you for taking the time to leave a review and we're so sorry about the delay. Our support team will be reaching out to ensure we get this sorted as quickly as possible.