Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited February 7, 2018

Great software, but the pricing is a big problem for small and new businesses. We found Judge.me to be a better and more affordable option for our needs. Their $15/month plan has 95% of what Yotpo has for 3% of the cost.

Seedles
United States
About 23 hours using the app
December 14, 2022

Doner p was helpful in getting me set up with automatic email integration.

Thanks a bunch for the supportive help

Ultmeche
United States
About 1 hour using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

February 13, 2023

Simoun was very helpful with the setting up.
I cannot judge the app itself yet, but it looks promising.

Wood Factory
Switzerland
About 20 hours using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

January 21, 2018

Awesome set and forget app....love it!

Endurelite
United States
About 1 hour using the app
July 27, 2021

amazing support! will be using this app for years to come! they do a great job answering all questions and are very hands on with their customers!

Beautiful Daisy Boutique
United States
About 1 hour using the app
December 1, 2022

They have good support. If they did not ask to pay to upload video reviews, I would have kept it. That is it.

Online ASA
United States
44 minutes using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

May 6, 2022

Easy to set up and fast customer service. I recently migrated all of reviews and rewards programs over from Stamped.io which was a HORRIBLE experience. It's so refreshing to get a much more robust, visually pleasing app and customer service that is 1000x better.

mikimiette
United States
44 minutes using the app
July 10, 2022

Great help from Keith who helped me install correctly - cause I was not able to complete it succesfully. Looks good now in my store-

NOMA Nordic
Sweden
44 minutes using the app
January 3, 2023

Alles Top, eine deutsche Version wäre Wünschenswert
Der support antwortet schnell und Kompetent. Bin gespannt wann es die deutsche Version gibt

Göddeleitern
Germany
About 19 hours using the app
Yotpo replied January 18, 2023

We appreciate your feedback, thank you!

February 2, 2023

Joian Z was a great help very easy to work with and understanding, love using yotpo reviews, great!!!

clyde candles trade
United Kingdom
43 minutes using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!