Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

March 31, 2021

The customer service was SO helpful! I haven't had any experience yet with the app, as we just downloaded it today. But the support agent I talked to was so helpful. I definitely am excited to use this program.

Little Luxuries of Mackinac Island
United States
42 minutes using the app
January 8, 2022

Great customer support quickly via chat! Thanks for your help, Rilu Jane. Customization options are limited in the free version.

Eat Undressed
United States
41 minutes using the app
February 6, 2024

complicado de usar. no es clara las opciones y las reseñas no aparecen

CALZADO VICTORIA
Colombia
About 1 hour using the app
Yotpo replied March 7, 2024

We're sorry to hear that you're experiencing issues with our product. We have tried looking for your account with us and can't seem to find it. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.

October 5, 2022

Kenneth was extremely helpful and took his time to really guide me through the app! Thank you for the help!

BLMTD
United States
40 minutes using the app
May 9, 2023

Warly was such a great help. got the job done quick with no hassle!! I wish everyone customer service was like Warly, quick, easy and simple!

ADL SHOP LLC
United States
39 minutes using the app
September 13, 2023

Very helpful and great customer service!

Cute Language
United States
38 minutes using the app
August 16, 2023

Great support. Assistant Ronel R was really helpful. I had few question and I got answers for all of them. Thank you

ELEGMO
Czechia
37 minutes using the app
May 24, 2023

Allen M is top, best customer services and not only! Great app, we recommed it!!!!!!!!!!!!!!!!!!!!!!!

WARCRY®
Romania
36 minutes using the app
Yotpo replied May 24, 2023

Thank you for writing a review — we value your feedback.

March 29, 2022

Yotpo are always quick to help out with any issues. Their online chat is fast to respond and they do their best to resolve issues quickly.

soleseason
Australia
35 minutes using the app
June 29, 2022

Acabó de descubrirla y me parece genial, además muy fácil de implantar y cuando he tenido alguna duda me la han aclarado al momento.

Ruiz de Ocenda
Spain
34 minutes using the app