Reviews (7,162)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

December 30, 2021

I absolutely love this app! The customer service is top notch and all of the features are perfect! Howell Keith was great!

CÚRAM NÁDÚRTHA
United States
About 1 hour using the app
May 30, 2023

John B was amazing! I have been having this issue with setting up my subdomain and he was the only one whom knew how to resolve the issue! Wow! I really appreciate what he has done. Thank You John B!!

Gina Gant Collection
United States
About 1 hour using the app
November 12, 2019

The response to all my questions was incredibly quick. Awesome app with a ton of great features. Very clean and easy to use.

FRDM
United States
About 1 hour using the app
Yotpo replied November 18, 2019

Happy to hear you're enjoying Yotpo, thanks for taking the time to leave a review!

February 6, 2024

complicado de usar. no es clara las opciones y las reseñas no aparecen

CALZADO VICTORIA
Colombia
About 1 hour using the app
Yotpo replied March 7, 2024

We're sorry to hear that you're experiencing issues with our product. We have tried looking for your account with us and can't seem to find it. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.

January 10, 2024

I received efficient help on setting up my account. They made it easy and were a pleasure to work with

EVVR Beauty
United States
About 1 hour using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

March 16, 2022

Really pleased with my experience with customer service, very helpful and reactive. I will recommend Yotpo

DoggySquad
United Kingdom
About 1 hour using the app
May 31, 2021

don was great, really helped, all good, free plan is fine although the rest of this is just to get 100 limit

Type One Style
United Kingdom
About 1 hour using the app
Yotpo replied June 1, 2021

Thank you for taking the time to leave a review!

March 18, 2022

I have spent DAYS trying to find the right app. I've been so angry and frustrated but THIS is the app!!! I wanted a review page where all my reviews were. Who knew that was such an ask. This was my last app I was going to try before I gave up and I'm so glad I did. I reached out to customer support and Eunice is a WIZARD!!!! Not only did Eunice do all the work for me getting it installed but my page is fully functional and set up and its everything I wanted!!! It was so so so easy! ZERO effort on my part! Side note, it only took a few minutes! Best customer service I've had in days!!! Thank you Eunice for saving me and removing all my stress!

Shenanigans By Sam
United States
About 1 hour using the app
December 14, 2022

Doner p was helpful in getting me set up with automatic email integration.

Thanks a bunch for the supportive help

Ultmeche
United States
About 1 hour using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

January 21, 2018

Awesome set and forget app....love it!

Endurelite
United States
About 1 hour using the app