Reviews (7,049)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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They were super helpful in addressing some of the teething issues I had with the initial integration and went above and beyond helping to troubleshoot. Thank you!
Rovi C is a total rockstar! He helped me so much and was very patient with me. I was having a lot of trouble uploading my reviews from Shopify and he really helped me through the process. Thank you so much!
It’s awesome to hear Rovi was so patient and helpful with uploading your reviews. Thank you for the great review!
Great customer service and patient help from Ruzsel John Nabong, we had questions about review widgets, and he helped solve issues that the previous agent didn't help with.
Thank you for the positive feedback! We’re glad Jann was able to guide you through the review widget setup!
Great customer service if you have any issues!
Great technical support. If anyone is looking to install review app for their website, I'd highly recommend Yotpo.
Thank you for the recommendation and positive review!
Good tool! The support team is very nice. When I met some problems, Doner P helped me patiently! I highly recommend the app.
Thanks for the feedback! Your recommendation means a lot to us!
Daniel P was a fantastic help today. Within 5 minutes he's fixed the problemo in my theme and I've got Star Reviews back on my store front. Thank you :)
Thanks for sharing your experience! Good to hear that the Star Reviews issue was quickly resolved!
I worked with Doner on making my ratings to show properly on my theme and he was great! We were able to successfully resolve the issue and he went above and beyond. Thanks again!
Outstanding support as usual. I have been working on a several projects, and as a review and UGC manager, I always recommend Yotpo. Thank you, you guys never let me down.
Ty.
AT
Thank you so much for the review! We are glad to hear that you continue to trust and recommend Yotpo for your projects. Your support and satisfaction mean the world to us. If you ever need any assistance, we're always here to help.
Yotpo offers many features. They are too many to list here, but as a small business that is scaling quickly we also need features of larger business and they have all the bells and whistles. And customer service is always - and I mean always - top notch. Fast and friendly. Can't ask for more =)
Thank you so much for sharing your experience! We're thrilled to hear that Yotpo's wide range of features meets your needs as a growing small business. It's fantastic to know that our customer service has consistently provided fast and friendly support. Your satisfaction means a lot to us, and we're here to support your business every step of the way.