Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Great experience with the app so far. Support, especially Sheila R., has been fantastic.
great service thank you
Customer service is on point and very helpful. The app is customizable and easy to use. Love how there are so many options to use to brand the reviews for the website and landing page.
Reymon Alvero was incredibly responsive and patient, helping me quickly resolve an issue I was stuck on. He figured out the problem in no time and made the process so much easier. Good sales support!
Reymon Alvero N was very helpful in resolving my concern.
It was nice and easy, they did all the work for me, super nice.
Very terrible experience. I wanted the reviews to be with the title of the product. If not they were at the very bottom of the product description and no one would see them. In order to do this I was given the option to allow the app to install or manually install the widget. I picked let the app install it, as soon as I did that my site malfunctioned. You could not open a product at all, you would get redirected to a "you may also like" page. There is no option to go back and undo it either.
Their AI bot was wrong about how to fix it. I contacted support but have yet to hear back on the issue.
In order to fix my site I had to reach out to Shopify support and they were able to disable the app and get my store functioning properly.
I'm very disappointed as the app appeared to be great.
Thank you for your feedback and our apologies for the negative experience.
We understand how important it is for your reviews widget to not disrupt your product page and we are here to help you find the root cause and quickly fix it.
If you want to give us another try, please do not hesitate to respond to your open support ticket or to open a new one.
They were super helpful in addressing some of the teething issues I had with the initial integration and went above and beyond helping to troubleshoot. Thank you!
Doner was amazing and quick with my request!
CSR is so clear and thorough. Thanks a bunch!