Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

November 27, 2024

They have awesome support, helped with everything and answered all the question. Special thanks to Reymon Alvero from their support, really great guy that helped with everything we needed.

Vendela.no
Norway
22 days using the app
September 17, 2024

I am new to using this service, and as a person who struggles with computer lingo, I struggled with this app and modifying code. I did have several customer support team members try to help me. I ended up accidentally exiting all of my application pages where chat boxes were open, multiple times. I struggled, is putting it nicely.

Wendyle Christian, Rove, and one other member helped me. I had a lot of questions, a lot of struggles to work through. The last support member I talked to was Wendyle. Very polite, well mannered, and CALM AND COLLECTED. I was a fury of questions, while refreshing my page to make sure I could keep up and understand what was happening. I was annoying, in my own opinion ( I can admit that. I was just trying to understand what was happening. Good intentions, but poor execution. hah!)

The team members were very nice and worked very hard with me to make sure all of my concerns were taken care of. GOOD JOB TEAM! Thank you for your help. I literally could not have done it without you.

Smells Good Wax Co
United States
24 days using the app
Yotpo replied November 4, 2024

Thank you for sharing!
We're glad the team could assist you through the process. We appreciate your patience and determination!

September 29, 2024

Doner is really great man, he understand the needs quickly and provide the best quality customer services. thanks

Precious Tails
United States
4 months using the app
November 21, 2024

Vien successfully helped to remove the ld+json script that was causing some minor search console issues.

Camofleur
United States
9 months using the app
October 13, 2024

Great Service and great support!

Special thanks to Vien who helped me out greatly.

Vink Whisky
Netherlands
12 months using the app
September 27, 2024

Thanks to Reymon N he went above and beyond to help me with a review issue that no one else could!

SubLuna
United States
Over 1 year using the app
December 20, 2024

Daniel P. was very helpful and fast to reply with answers and screenshots.

Ciari Guitars
United States
Almost 2 years using the app
October 9, 2024

App works fine and great help from the support team. Thanks Vien for all your help!

Tavellio
Netherlands
4 months using the app
September 12, 2024

WOW ! I'm very happy I was able to placed my carousel thanks you for your help. you are amazing.

Foreign Lashes
United States
Almost 3 years using the app
Yotpo replied November 4, 2024

Thank you for sharing your experience!

August 9, 2024

Ruzsel John was able to fix a problem I had tried over a number of tickets. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you

Goodwear USA
United States
Over 5 years using the app
Yotpo replied August 19, 2024

Thank you for the feedback!