Reviews (7,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Yotpo has proven to be an excellent tool to for customer acquisition - easy to install, maintain and support. We've been on the platform for over two years.
Support has been nothing short of phenomenal. Turn-around time is quite good, often within a few hours, and never more than 24. Between our very responsive account rep (who DOES know his stuff) and their tech team, we are well served.
And in addition they have reached out to us to share macro insights about our performance against industry standards and where we can improve. Just an all around good experience.
While not cheap, we still highly recommend.
Harry C.
This is the best app for being able to reach out to your guests while they are online shopping! They are always so helpful, too!
Really good app. Would recommend. Good customer service as well. Lot's of good features and the app is easy to use.
Our company has been a customer of Yotpo for over three years. The level of service is always exceptional. I recently worked with Donald at Yotpo and he was exceptional and went above and beyond to service our needs.
Their app and support team are super awesome. Thank you very much John B for helping us! We really appreciate it!
Thanks for your feedback, we really appreciate it.
Its awesome. Easy to use. Very happy with it :)
I used the app to get our customers to give us feedback. The reviews not only helped us to know what our customers like and don't like, but it also provided us with social proof.
Reinier was absolutely incredible at helping us add the review carousel to our homepage as well as showing star ratings on our collection pages. Definitely couldnt have done this myself!
Cool App!!! Excellent customer service :-) I definitely recommend it! Thank you very much Guys...
Hey Potent Organics! Thank you for your review and your great recommendation!! We are happy you are enjoying Yotpo :)
I love the Yotpo app and support is the best. Edilyn did a great job helping me with my theme upgrade and sorted it out quickly. Thanks Edilyn!