Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited September 19, 2022

I love the Yotpo app and support is the best. Edilyn did a great job helping me with my theme upgrade and sorted it out quickly. Thanks Edilyn!

Feather & Seed
Australia
Over 6 years using the app
January 11, 2024

Wonderful app and great customer service! Jeorge Kenneth V helped walk me through an issue with my Yotpo on the homepage of my website. Couldn't recommend this app enough !

Tree Myriah
United States
About 6 years using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

September 13, 2022

The review app and widgets have really helped our store convert users into customers. The support team is also very responsive and efficient. Thank you for all your help!

LET'S TRAIN
United Kingdom
About 6 years using the app
February 1, 2022

Kenneth delivered a great customer support assistance! Fast and efficient. Would recommend to another customer.

WildWolfOutfitters
Denmark
About 6 years using the app
February 15, 2023

Doner was amazing. Helped me update my theme and was quick and efficient. We love working with Yotpo.

EmieJames
United States
About 6 years using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

March 4, 2014

This app is awesome. It's so easy to set up and their dashboard/admin website is the best I've ever used. Reviews are rolling in everyday and it's great to hear what people think. 5 Stars!

Hepper
United States
About 6 years using the app
Edited December 14, 2021

Eduardo and the other Yotpo support team members have always been very responsive over the years with helping to combine reviews as we change SKU's, and make tweaks when we've updated our theme. Thanks team!

Endurance Tap
Canada
About 6 years using the app
Yotpo replied October 26, 2020

Thank you so much for your review. We're big fans of our support team as well!

Edited May 11, 2023

Excellent app, great service! Anytime I reach out I get quick and easy customer service. This last time, Ronel and Rhenant did a stand up job :) Thanks again!

nvenn hair and beauty
Canada
About 6 years using the app
September 1, 2021

I had a few things changed on my website Kaiser,was very helpful love this app Highly Recommended

Country Scene Saddlery and pet Supplies
Australia
About 6 years using the app
April 5, 2021

After using the app for a couple of years, the customer service team has always been extremely nice and capable. My latest help request took two hours to fix with the help of Manny - Yotpo Growth Support Hero - when I alone spent days prior to find a working solution. Thank you for being super detailed and responsive. 10/10 customer service

myPanier
United States
About 6 years using the app