Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

December 14, 2014

Awesome App! and Awesome team of customer support. I received immediate support within 30mins after I sent my request. Highly rated.

Beautius
Hong Kong SAR
3 months using the app
January 9, 2024

Excellect customer service, Rhenant was very helpful in resolving our support issues. thank you
Annanda Chaga Mushrooms

Annanda Chaga Mushrooms
Canada
Almost 8 years using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

August 7, 2023

Warly was super helpful in getting us onboarded. We had an issue where it duplicated our reviews and Warly handled it. Thank you!

Philosophie
United States
About 8 years using the app
February 28, 2024

Great App - Helps give my customers reassurance on their purchases and brand trust.

Also customer support is great, thanks so much!

You blooms
New Zealand
About 7 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

Edited May 24, 2021

Rilu Jane helped me to add the reviews widget to me products, and was super helpful in explaining the process to me. They were very helpful, and were super quick with something that would have taken me hours to do. The app itself is great for having customers share their experience with our items. :)

lemonbrat
United States
Almost 8 years using the app
May 20, 2021

James and Rilu Jane were both great, very helpful with coding my website and very friendly. Rilu coded my website for me, thanks a lot!

Simply Natural Nutrition
Australia
Almost 8 years using the app
October 18, 2022

We had an issue with the app, and customer service spent hours with us helping us resolve the issues! Super helpful staff and a great reviews service - highly recommend!

The Dark Knot
Hong Kong SAR
Almost 8 years using the app
October 25, 2018

I am quite impressed. Paolo was my online support and he went above and beyond my requests. He didn't have to do what he did to help me move around and configure the way my reviews showed online, but he took the extra time and did it for us!! Thank you Yotpo and especially Paolo Macasero!

Hedron Life Source
United States
Almost 8 years using the app
February 2, 2024

Many thanks to Doner P. Fast, competent, on point. Great customer service!

DOGS-HEART
Germany
Over 7 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

March 29, 2021

Manny was great. He helped so much that I am planning to upgrade my plan. Keep it up. He did more than what he was supposed to do

Dominican magic
United States
Almost 8 years using the app