Reviews (7,051)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

April 21, 2012

Outstanding, This app works fantastic for promoting your product review into you social media, Really helps keeping our Facebook with fresh content and keeping facebookers talking and sharing about us, BUT Even better is the customers support, This company really works hard to make sure their app is up and running smoothly and offer suggestions to get better results.

Skin Care By Suzie
December 8, 2011

If you've been looking for a customer review App for your Shopify store, look no further. Yotpo was up and running (with a look customized to fit our site design) within a matter of minutes and has already helped drive new sales. It's the only review system (that I'm aware of) that's tied into the social graph, so potential customers can be sure the reviews are legit, and Yotpo's new integration with Facebook and Twitter provides massive potential for viral/word-of-mouth marketing. Just take a look at our Facebook wall for proof! http://www.facebook.com/thelooploft?sk=wall

November 15, 2011

Well.. I might be a little bit subjective (after all I am a co-founder at Yotpo).. BUT:
This app is just awesome! Yotpo really revolutionize the way people will write and consume reviews on your very own shop. It is really one of a kind solution, that puts your shop clients (and future reviewers of your product) in the center, allows them to keep track of the reviews they write, causing them to produce more content in your shop.. BIG LIKE! :-)

May 31, 2012

Definitely good! Easy to install and even if the app is not perfect, the support is really good!
I just regret there is no possibility to log as a guest to add a comment.
So if you are looking for a nice, easy to install, friendly review product system, don't think and try it!

Akazuki
May 11, 2012

This app is great. I had difficulty installing it, but the guys at Yotpo walked me through it and now I have reviews on my site. Highly recommend getting this, they will help you out if you need.

Blue Bear Cycles
June 4, 2012

Gotta say, this app is great.
I saw it and was like huh? So I left it, eventually they emailed me, and told me did I need any help. They installed it for me when I asked them, furthermore, I asked them to change the colours so it blended with my website and they're doing that as we speak. Amazing customer service, Shopify and Yotpo have set the benchmark for customer support in my eyes.
I hope the developers of Yotpo develop more apps for Shopify.
Much love,
Arman 'Marni' Hussain
http://www.SwagIsBack.com

Swag Is Back
June 7, 2012

The widget works great and helps let my customers know how the products look. The customer service is top notch! I had problems installing the widget and they logged into my account and had everything up and running in less than 24 hours. Very Happy!

Chippendales
May 29, 2012

So far this app has been wonderful. Very easy to install and when I did have a question, the staff was quick to answer. Keep up the great work!

Wipemart
July 18, 2012

Love the app and their support is incredible!

Dirty Knees Soap Co., LLC
July 18, 2012

The very best reviews app I have found for Shopify. Fully customisable to fit your theme. Customer service is best I have ever experienced, they have even let me translate whole widget to local language. Also, for small shop as mine, price as "free" is a huge plus.
I see it much more used and accepted when feature of pulling up reviews from another sites really appears as working.

David,
www.e-radionica.com

e-radionica.com