Reviews (7,049)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

October 31, 2012

Very clean and professional looking app. It looks great and integration was very easy. I had a few things I wanted to change from the back end and the customer service was very helpful. I also understand an update is coming out in the middle of November and should add a lot to it!

Londonhood
March 10, 2018

Yotpo is a fantastic app, very happy with it! Customers seem to like using the integrated questions sections a lot, the auto-promo on social is a great feature and the admin is easy to use and covers all I am after and more.

Great product! Super support and recommended!

Banbayudotcom
United Kingdom
April 2, 2020

Amazing app and amazing customer service! Highly recommended. Check out our website to see how it looks: www.seastraws.com.au

seastraws
Australia
Edited February 2, 2021

Customer service is very knowledgeable.Agents were able to help me troubleshoot and solve my problem

Silver Linings Bowtique
Canada
November 13, 2013

Love it. Great app, easy to use.

Amanda May Lingerie
Canada
June 2, 2013

Installation is so easy :)
One of the features that is not supported in basic Shopify theme, so everyone should get this since reviews are needed in every store.

knaus
Serbia
September 9, 2013

We LOVE Yotpo. This app is a Godsend for Shopifers. Great customer service and smart updates keeps Yotpo ahead of its competition. And did we mention - it's free!

THEBROWNPAPERBAG.NET
Denmark
December 5, 2020

Yotpo is very easy to use, and makes collecting real reviews a snap. I love bring able to collect reviews automatically from happy customers. I'm on the smallest Growth plan, and it's *absolutely* worth it for my small handmade shop!

Good Williams
Canada
Yotpo replied December 6, 2020

Thank you for leaving a review. We're so happy to hear you're enjoying using Yotpo!

April 28, 2020

This is a great app for anyone looking to add social validation to their site. Easy to set up and configure. The best part? Their customer service is amazing. Super fast and very helpful!

Pika Layers
Canada
September 1, 2020

Just added Yotpo yesterday and as I had questions regarding setup, customer service was amazing. I was helped by Elven, and was able to get all of my questions answered. Can't wait to get all the features set up on my store!

Litto Store
United States