Reviews (7,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Terrible app, scam artists, its not free. Free to install, pay to use. can't even use basic functions without paying. How about let the users try the basic features like reviews with pictures and video and charge for the rest of the BS. I hope your start up fails you scam artist!
It was completely unusable after download. I was very disappointed. It asked me to make an account, but every time I clicked "Submit" I got an error message even with all fields being filled out correctly.
Thank you for taking the time to leave a review. We completely understand your frustration and we apologize for this inconvenience. After looking into your case a support agent has reached out to you several times with no response. Please know that we are available 24/7 should you reconsider.
This app wouldn't work. Installed it fine, wouldn't let me past the account creation page so couldn't access anything else. Waste of time.
We appreciate you taking the time to leave your feedback. We'd like to apologize for the negative experience you've had with us and we completely understand your frustration. We are constantly working on improving our products, and your feedback is very important. One of our customer support representatives has tried reaching out several times, but sadly we got no response. Please feel free to reach out to us, and we will do everything we can to help you.
Initially a great app to use. At some point it "somehow" deactivated/deleted all reviews with no warning. I never deleted the app yet they were all gone. Now I have no reviews on my products. I do not recommend.
Fantastic customer support, Ronel, James, Nicole, helped with customizing my carousel style, placement, and were super patient with testing things out together. \
Thank you Joian as well with the providing the code change needed!
Just added Yotpo yesterday and as I had questions regarding setup, customer service was amazing. I was helped by Elven, and was able to get all of my questions answered. Can't wait to get all the features set up on my store!
Yotpo is very easy to use, and makes collecting real reviews a snap. I love bring able to collect reviews automatically from happy customers. I'm on the smallest Growth plan, and it's *absolutely* worth it for my small handmade shop!
Thank you for leaving a review. We're so happy to hear you're enjoying using Yotpo!
So far, support was quick and efficient. The dashboard is pretty clear, may improve French translation
Warly was very helpful in resolving our issue displaying the widget quickly. It's been a few weeks now, and I'm happy so far with the app!
Amazing app and amazing customer service! Highly recommended. Check out our website to see how it looks: www.seastraws.com.au