Reviews (7,148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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This app wouldn't work. Installed it fine, wouldn't let me past the account creation page so couldn't access anything else. Waste of time.
We appreciate you taking the time to leave your feedback. We'd like to apologize for the negative experience you've had with us and we completely understand your frustration. We are constantly working on improving our products, and your feedback is very important. One of our customer support representatives has tried reaching out several times, but sadly we got no response. Please feel free to reach out to us, and we will do everything we can to help you.
Initially a great app to use. At some point it "somehow" deactivated/deleted all reviews with no warning. I never deleted the app yet they were all gone. Now I have no reviews on my products. I do not recommend.
Warly was very helpful in resolving our issue displaying the widget quickly. It's been a few weeks now, and I'm happy so far with the app!
Just added Yotpo yesterday and as I had questions regarding setup, customer service was amazing. I was helped by Elven, and was able to get all of my questions answered. Can't wait to get all the features set up on my store!
Fantastic customer support, Ronel, James, Nicole, helped with customizing my carousel style, placement, and were super patient with testing things out together. \
Thank you Joian as well with the providing the code change needed!
Very happy with the product and their support was fast and friendly.
Great app very happy with it, Had issues with code at first but i got in touch with support and they phoned me and we sorted the problem out. Great App Great Service.
Very useful app that boost the social engagement of my store. Easy to install and awesome customer support.Thanks Yotpo !
The best plugin I've installed so far! I love Yotpo because it helps me generate more reviews. Also, the reviews I now have are socially validated, so potential customers trust them more. Great idea!
It took Dov Kaufmann to save the day! Although my initial experience with another customer rep was not satisfying, Dov has been amazing in helping us get up and running in lighting speed. The new platform/app does not require anyone to sign in/up in order to write a review. I think its great. More user friendly. I wish there was a way to notify us when a review has been written instead of logging into Yopto in order to review or publish.