Reviews (7,169)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

December 5, 2020

Yotpo is very easy to use, and makes collecting real reviews a snap. I love bring able to collect reviews automatically from happy customers. I'm on the smallest Growth plan, and it's *absolutely* worth it for my small handmade shop!

Good Williams
Canada
Yotpo replied December 6, 2020

Thank you for leaving a review. We're so happy to hear you're enjoying using Yotpo!

Edited February 2, 2021

Customer service is very knowledgeable.Agents were able to help me troubleshoot and solve my problem

Silver Linings Bowtique
Canada
September 9, 2013

We LOVE Yotpo. This app is a Godsend for Shopifers. Great customer service and smart updates keeps Yotpo ahead of its competition. And did we mention - it's free!

THEBROWNPAPERBAG.NET
Denmark
November 13, 2013

Love it. Great app, easy to use.

Amanda May Lingerie
Canada
June 2, 2013

Installation is so easy :)
One of the features that is not supported in basic Shopify theme, so everyone should get this since reviews are needed in every store.

knaus
Serbia
August 28, 2012

the support in integration on the shopify by your team was amazing! fast and easy, very nice... thanks a lot for this app!!! you rock!!

KUBO DenBento
September 13, 2012

Customer service is a huge help and fast too! This is a great review app to have because it integrates with social media seamlessly.

Raw Generation Juices
November 29, 2012

It took Dov Kaufmann to save the day! Although my initial experience with another customer rep was not satisfying, Dov has been amazing in helping us get up and running in lighting speed. The new platform/app does not require anyone to sign in/up in order to write a review. I think its great. More user friendly. I wish there was a way to notify us when a review has been written instead of logging into Yopto in order to review or publish.

YUBIYOU
January 8, 2013

Fantastic app for store owners and customers. Awesome support as well.

iPhone.se Shop
February 6, 2013

Really easy to install and even though we are still setting up the website it works great.

DC Lighting