Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

December 20, 2023

We love this app and the customer service!

Rise-N-Shine LLC
United States
About 6 years using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

Edited April 24, 2020

Really good app. Would recommend. Good customer service as well. Lot's of good features and the app is easy to use.

SAINT COSMETICS
Canada
Over 6 years using the app
February 15, 2022

Our company has been a customer of Yotpo for over three years. The level of service is always exceptional. I recently worked with Donald at Yotpo and he was exceptional and went above and beyond to service our needs.

Jelt Belt
United States
Over 6 years using the app
June 15, 2023

Their app and support team are super awesome. Thank you very much John B for helping us! We really appreciate it!

CIRGARO
Malaysia
Over 6 years using the app
Yotpo replied June 15, 2023

Thanks for your feedback, we really appreciate it.

August 22, 2014

Its awesome. Easy to use. Very happy with it :)

Zip Pops
Australia
Over 6 years using the app
June 16, 2021

I used the app to get our customers to give us feedback. The reviews not only helped us to know what our customers like and don't like, but it also provided us with social proof.

Queen Afua Products
United States
Over 6 years using the app
June 4, 2019

Cool App!!! Excellent customer service :-) I definitely recommend it! Thank you very much Guys...

Potent Organics
United States
Over 6 years using the app
Yotpo replied June 6, 2019

Hey Potent Organics! Thank you for your review and your great recommendation!! We are happy you are enjoying Yotpo :)

April 25, 2023

Reinier was absolutely incredible at helping us add the review carousel to our homepage as well as showing star ratings on our collection pages. Definitely couldnt have done this myself!

Hicks & Brown
United Kingdom
Over 6 years using the app
Edited September 19, 2022

I love the Yotpo app and support is the best. Edilyn did a great job helping me with my theme upgrade and sorted it out quickly. Thanks Edilyn!

Feather & Seed
Australia
Over 6 years using the app
September 13, 2022

The review app and widgets have really helped our store convert users into customers. The support team is also very responsive and efficient. Thank you for all your help!

LET'S TRAIN
United Kingdom
About 6 years using the app