Reviews (7,145)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

September 9, 2013

We LOVE Yotpo. This app is a Godsend for Shopifers. Great customer service and smart updates keeps Yotpo ahead of its competition. And did we mention - it's free!

THEBROWNPAPERBAG.NET
Denmark
June 2, 2013

Installation is so easy :)
One of the features that is not supported in basic Shopify theme, so everyone should get this since reviews are needed in every store.

knaus
Serbia
November 13, 2013

Love it. Great app, easy to use.

Amanda May Lingerie
Canada
August 27, 2014

This is hands down the best free app on Shopify. The hardest thing while selling online is building trust. This does exactly that, and it really helps to boost sales and trust over time. Thanks Yotpo!

Boost My Fuel
United States
Edited February 2, 2021

Customer service is very knowledgeable.Agents were able to help me troubleshoot and solve my problem

Silver Linings Bowtique
Canada
December 5, 2020

Yotpo is very easy to use, and makes collecting real reviews a snap. I love bring able to collect reviews automatically from happy customers. I'm on the smallest Growth plan, and it's *absolutely* worth it for my small handmade shop!

Good Williams
Canada
Yotpo replied December 6, 2020

Thank you for leaving a review. We're so happy to hear you're enjoying using Yotpo!

February 14, 2022

So far, support was quick and efficient. The dashboard is pretty clear, may improve French translation

Oxysud
France
October 4, 2022

Warly was very helpful in resolving our issue displaying the widget quickly. It's been a few weeks now, and I'm happy so far with the app!

Homewater US Sandbox
United States
September 1, 2020

Just added Yotpo yesterday and as I had questions regarding setup, customer service was amazing. I was helped by Elven, and was able to get all of my questions answered. Can't wait to get all the features set up on my store!

Litto Store
United States
Edited June 10, 2023

Fantastic customer support, Ronel, James, Nicole, helped with customizing my carousel style, placement, and were super patient with testing things out together. \

Thank you Joian as well with the providing the code change needed!

Rich Man Cave
Canada