Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 9, 2022

I received assistance from James .. he was super helpful and quick. Exactly what I needed .. thanks again, James! The reviews carousel works great on my site.

Alva Fitness
United States
About 6 years using the app
July 30, 2021

Couldn't be happier with the customer service!!! They go above and beyond to get you what you need when you need it. I would highly recommend this app for anyone with a shopify store.

YOLOtek
United States
About 6 years using the app
Edited February 23, 2016

Yotpo has been helping to increase sales & reward loyal customers for many years now. We also love the integration to Facebook. Outstanding customer service! Highly recommended!!

Gypsea
Australia
About 6 years using the app
January 8, 2024

chat function with Rhenant immediately sorted out my widget query. Very grateful, thanks!

Caroline Brook Jewellery
United Kingdom
Almost 6 years using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 8, 2024

Rhenant provided great service with our support question!!

NightFood
United States
Almost 6 years using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

July 28, 2015

This application is easy to use and helps promote sales.

Infuseme Inc
United States
About 6 years using the app
February 5, 2021

Easy to communicate with and solved my problem I was experiencing immediately. Mary Ann was very helpful and attentive to what I needed. Highly recommend!

Royal Buna
United States
About 6 years using the app
Yotpo replied February 10, 2021

Thank you for taking the time to leave a review!

March 3, 2022

Donald was a great help. He fixed our issue in a few minutes, Yotpo is an amazing tool and their support is top-notch.

Kendama London
United Kingdom
About 6 years using the app
March 26, 2020

We love Yotpo! We have used it for a while but I recently had an issue and was working with their customer service department and had a particularly great experience! The person helping me was responsive and developed a great solution for my problem! I am thankful for Bernard :) Thanks again!

Food Huggers
United States
About 6 years using the app
October 5, 2022

Such excellent and efficient service. Ronel is amazing at helping me out put all the coding in etc. I was struggling and he offered to do it all for me. What a champion. We had to do this as we changed our shopify theme so all the review placements needed to be done again. With regards to review im not sure how our store would obtain all the reviews it has since we started, thanks to Yotpo! A must if you want to obtain reviews from customers at best! :) Thanks Dean - D&A Health - South Africa

D&A HEALTH
South Africa
About 6 years using the app