Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited February 23, 2016

Yotpo has been helping to increase sales & reward loyal customers for many years now. We also love the integration to Facebook. Outstanding customer service! Highly recommended!!

Gypsea
Australia
About 6 years using the app
July 28, 2015

This application is easy to use and helps promote sales.

Infuseme Inc
United States
About 6 years using the app
February 5, 2021

Easy to communicate with and solved my problem I was experiencing immediately. Mary Ann was very helpful and attentive to what I needed. Highly recommend!

Royal Buna
United States
About 6 years using the app
Yotpo replied February 10, 2021

Thank you for taking the time to leave a review!

March 3, 2022

Donald was a great help. He fixed our issue in a few minutes, Yotpo is an amazing tool and their support is top-notch.

Kendama London
United Kingdom
About 6 years using the app
October 5, 2022

Such excellent and efficient service. Ronel is amazing at helping me out put all the coding in etc. I was struggling and he offered to do it all for me. What a champion. We had to do this as we changed our shopify theme so all the review placements needed to be done again. With regards to review im not sure how our store would obtain all the reviews it has since we started, thanks to Yotpo! A must if you want to obtain reviews from customers at best! :) Thanks Dean - D&A Health - South Africa

D&A HEALTH
South Africa
About 6 years using the app
January 17, 2015

Fantastic app. Love receiving the reviews and be able to share them. One thing I would like to see without having to pay for it is the ability to say "Thank you for your review and your business" to my customers. Other than that, I'm happy with the way the app works. Thanks!

Southern Zoomer Online Store
United States
About 6 years using the app
June 16, 2021

Thank you Louanne from Yotpo for providing great tech support with figuring out automatic coupon email! :)

Lémore
United States
About 6 years using the app
September 16, 2019

I have been using this app for a few years now and I love the ongoing support I receive. Can't recommend it enough. Thanks Karl!

Zed&Q
Australia
About 6 years using the app
Yotpo replied September 18, 2019

Hey Zed&Q, thanks for your review! We LOVE hearing from our legacy customers and are so pleased to know that we are still meeting the mark when it comes to our product and services!

March 5, 2014

Its really very nice and simple application, giving me lots of value.
I am hoping to get good amount of sale through this channel as well....

Archana Fashion Attire
India
About 6 years using the app
Edited April 19, 2020

Great customer support team. Went the extra mile to help us resolve a request. Responsive and patient.

SOURCE Collections
Singapore
About 6 years using the app