Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited May 7, 2023

Excellent customer service! If I have any problems at all with the widgets or app in general, I am always helped in a lovely, friendly & efficient way. A special thanks to Reinier for this! :)

Lauren Dickinson Clarke
United Kingdom
About 6 years using the app
Yotpo replied October 28, 2019

Thank you so much for taking the time to leave a review. We're so happy to hear our customer support is hitting the mark and was able to help!

October 21, 2022

Simoun Francis S was extremely helpful. Thank you for helping us. We feel comfortable going back to yotpo help services for any other question.

Wilder Harrier
Canada
About 6 years using the app
January 8, 2024

chat function with Rhenant immediately sorted out my widget query. Very grateful, thanks!

Caroline Brook Jewellery
United Kingdom
Almost 6 years using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

May 3, 2014

Amazing app. easy to install and made my website look pro. totally recommend it

Amboni Organics
Australia
About 6 years using the app
August 9, 2013

Quality app, the free option seems fine for a small business. Just waiting for the reviews to roll in now!

kenkotea
Australia
About 6 years using the app
January 8, 2024

Rhenant provided great service with our support question!!

NightFood
United States
Almost 6 years using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

Edited January 16, 2022

Support was amazing. Ronel R has been fantastic and getting our expansion stores up and running. Cant thank him enough. Five star

Twenty First Century Herbs
United Kingdom
About 6 years using the app
September 1, 2020

Good app, excellent customer service. Leizel from the team help me on each step and the app works now perfectly.

GolfCenter.fr
France
About 6 years using the app
November 9, 2021

Kenn was so helpful and answered all my questions quickly and kindly. I used Yotpo for several years and eventually decided it's too expensive for how few customizations you can make. But the customer service is great.

Free Label
Canada
About 6 years using the app
June 9, 2021

Customer service is fast and hassle free. The service is smooth and straightforward. My advisor was helpful.

WOLACO
United States
About 6 years using the app