Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

July 30, 2021

Couldn't be happier with the customer service!!! They go above and beyond to get you what you need when you need it. I would highly recommend this app for anyone with a shopify store.

YOLOtek
United States
About 6 years using the app
May 9, 2022

I received assistance from James .. he was super helpful and quick. Exactly what I needed .. thanks again, James! The reviews carousel works great on my site.

Alva Fitness
United States
About 6 years using the app
Edited February 23, 2016

Yotpo has been helping to increase sales & reward loyal customers for many years now. We also love the integration to Facebook. Outstanding customer service! Highly recommended!!

Gypsea
Australia
About 6 years using the app
July 28, 2015

This application is easy to use and helps promote sales.

Infuseme Inc
United States
About 6 years using the app
February 5, 2021

Easy to communicate with and solved my problem I was experiencing immediately. Mary Ann was very helpful and attentive to what I needed. Highly recommend!

Royal Buna
United States
About 6 years using the app
Yotpo replied February 10, 2021

Thank you for taking the time to leave a review!

March 3, 2022

Donald was a great help. He fixed our issue in a few minutes, Yotpo is an amazing tool and their support is top-notch.

Kendama London
United Kingdom
About 6 years using the app
October 5, 2022

Such excellent and efficient service. Ronel is amazing at helping me out put all the coding in etc. I was struggling and he offered to do it all for me. What a champion. We had to do this as we changed our shopify theme so all the review placements needed to be done again. With regards to review im not sure how our store would obtain all the reviews it has since we started, thanks to Yotpo! A must if you want to obtain reviews from customers at best! :) Thanks Dean - D&A Health - South Africa

D&A HEALTH
South Africa
About 6 years using the app
October 30, 2021

This is one of the best if not the best review service/app out there with top-notch support always ready to assist.

1MOTOSHOP
United States
About 6 years using the app
January 17, 2015

Fantastic app. Love receiving the reviews and be able to share them. One thing I would like to see without having to pay for it is the ability to say "Thank you for your review and your business" to my customers. Other than that, I'm happy with the way the app works. Thanks!

Southern Zoomer Online Store
United States
About 6 years using the app
June 16, 2021

Thank you Louanne from Yotpo for providing great tech support with figuring out automatic coupon email! :)

Lémore
United States
About 6 years using the app