Reviews (7,153)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

March 3, 2022

Donald was a great help. He fixed our issue in a few minutes, Yotpo is an amazing tool and their support is top-notch.

Kendama London
United Kingdom
About 6 years using the app
March 26, 2020

We love Yotpo! We have used it for a while but I recently had an issue and was working with their customer service department and had a particularly great experience! The person helping me was responsive and developed a great solution for my problem! I am thankful for Bernard :) Thanks again!

Food Huggers
United States
About 6 years using the app
October 5, 2022

Such excellent and efficient service. Ronel is amazing at helping me out put all the coding in etc. I was struggling and he offered to do it all for me. What a champion. We had to do this as we changed our shopify theme so all the review placements needed to be done again. With regards to review im not sure how our store would obtain all the reviews it has since we started, thanks to Yotpo! A must if you want to obtain reviews from customers at best! :) Thanks Dean - D&A Health - South Africa

D&A HEALTH
South Africa
About 6 years using the app
October 30, 2021

This is one of the best if not the best review service/app out there with top-notch support always ready to assist.

1MOTOSHOP
United States
About 6 years using the app
January 17, 2015

Fantastic app. Love receiving the reviews and be able to share them. One thing I would like to see without having to pay for it is the ability to say "Thank you for your review and your business" to my customers. Other than that, I'm happy with the way the app works. Thanks!

Southern Zoomer Online Store
United States
About 6 years using the app
June 16, 2021

Thank you Louanne from Yotpo for providing great tech support with figuring out automatic coupon email! :)

Lémore
United States
About 6 years using the app
September 16, 2019

I have been using this app for a few years now and I love the ongoing support I receive. Can't recommend it enough. Thanks Karl!

Zed&Q
Australia
About 6 years using the app
Yotpo replied September 18, 2019

Hey Zed&Q, thanks for your review! We LOVE hearing from our legacy customers and are so pleased to know that we are still meeting the mark when it comes to our product and services!

March 5, 2014

Its really very nice and simple application, giving me lots of value.
I am hoping to get good amount of sale through this channel as well....

Archana Fashion Attire
India
About 6 years using the app
Edited April 19, 2020

Great customer support team. Went the extra mile to help us resolve a request. Responsive and patient.

SOURCE Collections
Singapore
About 6 years using the app
March 18, 2018

We've been using Yotpo now for around 2 years, and absolutely love it. The interface is easy to use, the support is excellent, and our customers respond really well to it.

Thanks team yotpo!

Brayola
United States
About 6 years using the app