Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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We have used Yotpo for nearly 5 years now at the Reinforced Bed company. It has been a valuable investment, generating trust amongst new and existing customers. It is quite an expensive app, but it pays for itself through the extra sales it generates. It also helps creates more traffic to the site through its embedded rich snippets on google's search engine. Plus, it helps us maintain our customer relations in case anything goes wrong.
Thank you for taking the time to leave a review. We're happy to hear you're a satisfied long-time customer. We're very excited to be a part of your brand.
Great customer service with a real human. It would be great to have more design flexibility but for a free plan, it's pretty decent.
Thank you for leaving your review. We are continually working on improving our plans, so your feedback is greatly appreciated.
Easily one of the best review apps available! Customer service is excellent. I reached out to customer service in order to make sure all of my reviews were moved over to my new theme without any issues, and Diane from Yotpo responded within the hour and made the appropriate changes without any issues at all. Highly recommend!
Thank you for such a glowing review! We're thrilled to hear you're loving Yotpo.
#1 review app! Customer service is just GREAT. Truly makes it an easy flow experience to use their product. Thanks again
Very good functionality. Great customer service, if you get the right person - big ups to Bernard! Downside is the cost. They really need to have more functionality at a more reasonable price - I'm specifically talking about the Google shopping integration etc.
Now they've reviewed their plans and offer all the features on a per order basis I'm re rating this. Glad we don't have to upgrade to the old £400 a month plan. Thanks guys
Jo Lorenz a support agent at Yotpo assisted my with the integration of our reviews into our shopify theme. He was extremely helpful. The support was excellent!
Simple, easy to use, and effective. Easily publish product reviews to product pages and social media. Definitely recommend.
Outstanding app for collecting Customer Reviews after the sale, plus Yopto is automated. Thanks for the great app Yopto Team.
I love how easy it is to set up and the fact that it puts reviews about specific products on the same page as the product so shoppers can see all the comments about the product they're considering without leaving the page or having to read through all the comments to find something about the product they are interested in. Awesome program. I love it.