Yotpo ‑ Product Reviews App

So this support chat relieved the triple decker stress sandwich I created for myself unknowingly. When I reached out to support via the live chat, and JOHN G, stepped in to assist; he understood what the mistake was I made but assured me he could help. And then in my opinion, put on his Yotpo cape and began to get to the bottom of what needed to happen. He explained it to me but I was confused and didn't hesitate to let him know and he graciously offered to assist and stuck with me until the task was correctly and successfully completed.
I relaunched my site on a new platform and it’s known that reviews are a must have for selling online so JOHN G. being able to get those product reviews onto the new site for me “added years onto to my life” lol, as I told JOHN as much while he was assisting me.
So this twofold moment for me, I offer up for Yotpo to use in future marketing campaigns for the platform; and that is, what a day I choose to give the Yotpo app a try when I had my woo commerce site because I’ve changed platforms but I’m still able to get use of the reviews for the products that received them and even when I could have proverbially have “shot myself in the foot” trying to get the reviews from old site to the new one, the Yotpo support can help turn bad misstep into a good look; because they know they’re product.
Thank you JOHN G and team. I greatly appreciate your know-how and willingness to help you guys ROCK!
-Tanya

Rhenant was super quick and helpful and resolved my issue right away. They are clearly very knowledgable about the system and I am excited to use Yotpo for our website.

I love this app. I was using it for years. They constantly improve their features.
Technical support is great. I had some issues and Jeorge Kenneth V resolved this issue in 5 min.
Cannot be happier with the app and tech service.

Love the app and it's functionality AND the customer service is great (fast, effective and nice) if you have any questions or issues!

UPDATED 6 Months Later: If I could give YOTPO MINUS 100 Stars for customer service I would. There is no customer service. In fact, there seems to be a definite pattern here. You open a support request and they then close it so that SHOPIFY thinks it's been resolved when in fact, they have done absolutely nothing. Even if they commit to doing something, they don't follow through. You open another one and the same thing happens. It's absolutely unbelievable.

This App should be immediately removed from SHOPIFY. And, Shopify should care a lot more about this than it appears they do. Store owners should not be subjected to this non-support. It's hard to even call it nonsupport since they actively work against everything you do which has a negative impact on your store and business. This needs to be investigated.

6 Months ago-I have now made 15 support requests with no help from this app. It should not be on Shopify. It needs to be removed. DO NOT use this app as you will have NOTHING but problems with no support whatsoever.

Thank you so much, Simoun S. for making the Yotpo carousell setup work quickly. It is much appreciated!

This app seems to cover everything you could want from a review app. I just wish the monthly fee was cheaper. We do not get the volume of reviews to justify subscribing to it at this time, but even the free version works superb!

I installed this app on my store that sells groomsmen gifts and was blow away at how simple and powerful it is. In the past I emailed customers and asked them for reviews that we could use for our testimonials page, which was a lot of work. Yopto does this automatically for you, and within a week of installing they had help ed me get 13 great reviews on our groomsmen gifts. It was simple and free, so its hard to beat that. They have a few paid features which I'm thinking about purchasing, but I haven't bought them yet.

Rhenant is Amazing advisor.
Rhenant solved all my problems and explained them in an easy way.
If there is another problem next time, I want to work with Rhenant. thank you

Installation is easy, and Ruzsel John form your support team was great with a hiccup we ran into and helped us fix it within a few minutes.