Reviews (7,086)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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I contacted Yotpo as a number of our reviews were not appearing on our website. Michelle was quick to respond and explained why this was happening. I was then able to provide her with what she needed to populate them on our site which meant 21 more great reviews! It would be great if I could stop reviews going against our monogramming options at the outset as I think I may well have to go back to Yotpo for further support.
UPDATE 2022: Best app! Plus their customer service is great, Kenn was super fast and helpful today. Love this app! I've had it on my website for a long while now. I only had one problem with it recently and it was resolved smoothly, thanks Annie. A must have on your store!
Thank you for taking the time to leave a review! We're so happy to hear you're enjoying Yotpo.
great reviews app, flexbile and the free plan does most of what you're looking for. really good customer service and sasha was great at solving our issues importing our old reviews. thanks yotpo!
Incredible service (I had Yulia Sachkova and she deserves a raise!). LOVE Yotpo :)
Thanks Orly for the super swift help and for showing me via screenshot how I can export reviews myself
Needed help with a setup on a custom theme. John was very helpful and nothing was ever too hard.
Thanks for your feedback, we really appreciate it.
Great app, looks good on my site, and easy to set up. Customer Service is very responsive. Happy helped me out a lot; awesome representative!
UPDATE: I still use this app over a year later. I was assisted by Warly today and I was satisfied with his service.
Fantastic app and great customer service. I've been using Yotpo for several years now and would definitely recommend.
Great support team had a very good experience, sorting out transferring our reviews to a new website. I recently need some more help and the customer service is amazing. Once again top-notch customer service.
John B aka John Boss helped me very quickly and succesfully. I needed the reviews removed and he did it within a blink of an eye. Thank you!