Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

July 8, 2022

The app works great and their customer service team are super helpful ! Got great service from Happy S in a timely manner.

Injinji Performance Shop
Australia
Almost 6 years using the app
Edited June 15, 2020

Really useful app and very user friendly. Needed a minor amendment with the set up for my site and found customer support to be responsive, professional and efficient..

happypaws
Switzerland
Almost 6 years using the app
August 15, 2017

The customer service is outstanding - I changed my theme, which dropped the app in the process, but Yotpo customer service offered to install it again for me. No hassle at all, and it was done within 24hrs. Very impressed, and would recommend to anyone.

Oorr
Australia
Almost 6 years using the app
April 8, 2013

Great interface with heaps of options! Looks slick on the site too...

Target Dry
United Kingdom
Over 5 years using the app
September 1, 2023

We've been using Yotpo for a bit, and really want to comment on the support. Most apps don't provide the level or speed of technical support that Yotpo does. John G. stepped in and made the edits to our site that we needed in under 10 minutes. This level of support is what keeps companies coming back to Yotpo.

rugpublic
United States
Over 5 years using the app
June 16, 2020

This app is such a huge part of our growth and success. Plus, the customer service is amazing. Any time that we have needed help, they have quickly replied and also taken extra time to help with our needs.

Highland Bluff Studio
United States
Over 5 years using the app
February 8, 2022

Very helpful and great communication. Would like the plans to be a little cheaper for the upgrade. Thanks

Havetolove.com
United Kingdom
Over 5 years using the app
March 16, 2022

Lemuel C was awesome! Great communication and services. I am not computer savvy, but they helped me. Super fast and efficient! Super happy with this customer service.

On The Lo Swimwear
United States
Over 5 years using the app
January 16, 2024

Rhenant was awesome with customer service when I needed it!!!
Thank you for a great Ap, and Great customer Service.

LUXE Heavenly Bodies
United States
Over 5 years using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

Edited June 3, 2015

Great app. The Yotpo reviews app has gained my business a 70% increase in business since adding the app. Highly recommend this app!

Personalized Baptism Gifts
United States
Over 5 years using the app