Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

November 10, 2021

Thanks Orly for the super swift help and for showing me via screenshot how I can export reviews myself

Afari
South Africa
Over 5 years using the app
Edited October 24, 2023

Great app, looks good on my site, and easy to set up. Customer Service is very responsive. Happy helped me out a lot; awesome representative!

UPDATE: I still use this app over a year later. I was assisted by Warly today and I was satisfied with his service.

Naturalselfskincare
United States
Over 5 years using the app
September 8, 2021

Fantastic app and great customer service. I've been using Yotpo for several years now and would definitely recommend.

Wink Fitnesswear
United Kingdom
Over 5 years using the app
Edited November 10, 2021

Great support team had a very good experience, sorting out transferring our reviews to a new website. I recently need some more help and the customer service is amazing. Once again top-notch customer service.

Red Dust Active
Australia
Over 5 years using the app
August 16, 2023

John B aka John Boss helped me very quickly and succesfully. I needed the reviews removed and he did it within a blink of an eye. Thank you!

Lunar Wolff
Netherlands
Over 5 years using the app
Edited February 20, 2024

I was trying to integrate the Yotpo review badge into our website. I was struggling with the code. I was delighted to be able to discuss my issues with Gabriel. Gabriel was able to import the badge with great precision. 5 Stars to you Gabriel!

E3Live Superfoods
Australia
Over 5 years using the app
August 19, 2014

Great app, especially now we've got more control over the colour / look and feel.
We install it on all our client's websites - really easy to install, and great for reassuring prospective customers that the products and services are really good. http://www.echic.com.au for Inspired Tribe

Inspired Tribe
Australia
Over 5 years using the app
August 7, 2023

We have been using Yotpo for several years and I find the platform easy to use. The Customer support make themselves available 24/7 and are always helpful with our questions. We have worked with Warly on several occasions and he pays attention to the details. I hope they continue to staff their team with people like Warly.

LEAD APPAREL
United States
Over 5 years using the app
November 16, 2020

This app is great for collecting reviews and very easy to moderate them. And I've had very good service from the support team when required.

Cherry Melon
South Africa
Over 5 years using the app
Yotpo replied November 16, 2020

Thank you for your review! We're happy to hear you're enjoying using Yotpo.

Edited September 29, 2021

great app for reviews! builds trust w customer. also Kenneth was a great help in transferring reviews to new theme!

Natural Roots NYC
United States
Over 5 years using the app