Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

July 8, 2022

The app works great and their customer service team are super helpful ! Got great service from Happy S in a timely manner.

Injinji Performance Shop
Australia
Almost 6 years using the app
Edited June 15, 2020

Really useful app and very user friendly. Needed a minor amendment with the set up for my site and found customer support to be responsive, professional and efficient..

happypaws
Switzerland
Almost 6 years using the app
August 15, 2017

The customer service is outstanding - I changed my theme, which dropped the app in the process, but Yotpo customer service offered to install it again for me. No hassle at all, and it was done within 24hrs. Very impressed, and would recommend to anyone.

Oorr
Australia
Almost 6 years using the app
April 8, 2013

Great interface with heaps of options! Looks slick on the site too...

Target Dry
United Kingdom
Over 5 years using the app
September 1, 2023

We've been using Yotpo for a bit, and really want to comment on the support. Most apps don't provide the level or speed of technical support that Yotpo does. John G. stepped in and made the edits to our site that we needed in under 10 minutes. This level of support is what keeps companies coming back to Yotpo.

rugpublic
United States
Over 5 years using the app
June 16, 2020

This app is such a huge part of our growth and success. Plus, the customer service is amazing. Any time that we have needed help, they have quickly replied and also taken extra time to help with our needs.

Highland Bluff Studio
United States
Over 5 years using the app
February 8, 2022

Very helpful and great communication. Would like the plans to be a little cheaper for the upgrade. Thanks

Havetolove.com
United Kingdom
Over 5 years using the app
March 16, 2022

Lemuel C was awesome! Great communication and services. I am not computer savvy, but they helped me. Super fast and efficient! Super happy with this customer service.

On The Lo Swimwear
United States
Over 5 years using the app
Edited June 3, 2015

Great app. The Yotpo reviews app has gained my business a 70% increase in business since adding the app. Highly recommend this app!

Personalized Baptism Gifts
United States
Over 5 years using the app
June 3, 2022

Great application, and even better support...I love It !!!! I solved the problem in a minute ... Great!!!

Marta Matilda Harper
Serbia
Over 5 years using the app