Reviews (7,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Great app, and great support, the only flaw is that I cannot respond directly to customer reviews within emails because I use a Mac, apparently supported on Windows but not Mac, but that's the only issue.
Once set up, Yotpo is great! It did take quite a bit of time to set up, with some bugs in the Yotpo platform and some slow update times on some features. The support is awesome, and will fix anything instantly. As a person with little understanding of code it did take a lot of hours of support with both Shogun (our page builder) and Yotpo. But end result, great!
Very good experience with technical support. Quick response and well explained. Good functioning app also!
Thank you for your review, glad to hear our customer support team was able to help you.
I love this app and the customer service!! I had difficulties adding the code to my site bc I wanted it in a particular place and Anne did a great job at making sure the widget was installed properly!
Really positive experience with their tech support. Very helpful and methodical. The only downside is sometimes the written guide such as 'adding star rating' to a product isn't very detailed. 3 steps aren't enough to guide someone I think a lot of people would benefit from more imagery on where to copy the code to.
The app works very well and the customer service support is really fast and also they do an amazing job fixing issues on the site
When it comes to getting more reviews, Yotpo delivers. We received 10x more product reviews in just a few days time than we did in 6 months with the Shopify "Product Reviews" app.
Yotpo is great on Shopify. I needed some help today, and their excellent support team helped me out right away. Highly recommended!
Great app however a bit pricey.
Good app. It does the job well. I will invest in it. Doner was also very helpful. Good and efficient customer service.