Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

April 17, 2024

Very simple and effective tool for Shopify Stores

LOUIS XVI DE
Switzerland
22 days using the app
February 26, 2024

I got great help from Daniel installing the star widget that was not showing up on my site.

anganskincare
Iceland
13 days using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

January 25, 2024

Contacted customer service with an issue and Doner assisted me promptly and resolved my issue. I’m very happy and will continue using Yotpo. They are great, give them a try!

The Melted Che
United States
2 months using the app
Yotpo replied January 30, 2024

We appreciate your feedback, thank you!

February 11, 2024

Daniel was very helpful and addressed my request professionally and was super quick in getting everything set up the way I wanted it. 5stars!!

Driven Gym Apparel
Australia
29 days using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

January 25, 2024

Thank you Joian Z for your help, you're a star!

SOPURE LONDON
United Kingdom
Over 5 years using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

December 19, 2023

My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!

Seam Reap Bags
United States
About 7 years using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

January 25, 2024

Ruzsel J assisted me when trying to figure out how to do something. He was more than helpful & went above my expectations. Thanks Ruzsel

Dopamine Lock
United Kingdom
3 months using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback.

December 9, 2023

Excellent support from Angelo to plug in Yotpo Referrals as part of our regular plan. We had been paying through the nose for Referral Candy now we have something as good if not better without any additional charges to our plan. Angelo in support was patient and we had a great screen share meeting to activate everything. Yotpo is more than a review plaform. Explore their functionality. We are lifetime users of this platform.

BeerCo.com.au
Australia
Over 5 years using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

March 31, 2024

Wonderful app and great customer service! Doner P was very helpful with tech support. I appreciate the service and knowledge.

Ace Solutions Holding
United States
About 1 month using the app
February 23, 2024

Great app. Even the Free version offers a lot of value! Customer service is also very helpful.

Evernude
Canada
15 days using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!