Reviews (7,090)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

November 16, 2024

It was nice and easy, they did all the work for me, super nice.

priroda
United States
28 days using the app
August 7, 2024

I received excellent service resolving our product reviews template issue on the Yotpo app. Ruzsel John was prompt, professional, and efficient. Highly recommend!

Provasil
United States
3 months using the app
Yotpo replied August 19, 2024

Thanks for the great review! Your recommendation means a lot to us!

August 14, 2024

Great app and great support (particularly Ruzsel). Easy to use, user friendly, and again...great support (I was able to jump on a google meet when we mad a migration issue, which was amazing as that's not the norm).

Previnex
United States
3 months using the app
Yotpo replied August 19, 2024

Thank you for the positive feedback! We're glad you find the app user-friendly and that Ruzsel's support was great!

September 26, 2024

Great Service provided by Doner P. Thanks for the support!

We Love Doodles
United States
3 months using the app
October 14, 2024

I worked with Doner on making my ratings to show properly on my theme and he was great! We were able to successfully resolve the issue and he went above and beyond. Thanks again!

MikeFit.com
United States
4 days using the app
July 23, 2024

Great app and Mitch in CS was excellent - went above and beyond to fix my issue with a great idea and very fast implementation. Thank you Mitch!

Tampon Tribe
United States
Over 3 years using the app
Yotpo replied August 19, 2024

Thank you for the feedback! We appreciate your kind words and are here if you need anything else!

November 14, 2024

Mitch was super knowledgeable and helped me find the solutions in minutes.

Paisley Affair
United States
20 days using the app
August 10, 2024

Had a couple of little issues with reviews not showing, contacted support. Donor was quick with the fixes we needed, all works perfect now.

Lunasurf
Jersey
21 days using the app
Yotpo replied August 19, 2024

Thanks for the feedback!

August 9, 2024

Great app! Ian Christian C. was extremely helpful and spent hours with me on the chat, answering my every question and solving every problem. If you're unsure about Yotpo, the customer service alone should make you download it. 10/10 recommended! Thank you!!!!

The Caseland
United States
28 days using the app
Yotpo replied August 19, 2024

Thank you for the amazing review! We appreciate your recommendation!

July 30, 2024

Had numerous queries regarding the app and some more technical than others but Reymon N was more than understanding and quickly resolved all issues i had

Red On Socks
United Kingdom
Over 2 years using the app
Yotpo replied August 19, 2024

Amazing to hear Reymon handled your queries effectively and swiftly. We’re always working to enhance our support’s technical expertise to better assist you. Thanks for the feedback!