Reviews (4,864)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of customer reviews, boosting trust and conversion rates. It features an intuitive interface, automated review requests, and seamless integration with Shopify. Additional tools include email, SMS, pop-ups, and loyalty programs. Setup is simple, and the responsive customer support team is noted for its efficiency in resolving issues through live chat.

April 29, 2025

The support, Warren P, is really helpful with the issue we encountered. Also highly recommended this app - help to boost our brand and sales.

Finery London
United Kingdom
About 1 year using the app
May 5, 2025

Vien did and EXCELLENT job. She was very patient and very knowledgeable. Happy Customer!!!

Positive-Outlook-Grooming
United States
Over 3 years using the app
March 1, 2025

Jeorge Kenneth V assisted me with adding reviews to my store. I had some trouble. Superb customer service and even suggested more features I added to my site. 10/10 service.

Humble Beast Clothing
United States
Over 3 years using the app
Yotpo replied March 14, 2025

Thanks for the awesome feedback! we appreciate it!

April 1, 2025

Raney S provided great service and helped me resolve my issue! Thanks!

Alpyn Beauty
United States
About 4 years using the app
April 14, 2025

Wendyle Christian S assisted me very well especially with yotpo coding in our shopify webste!!!! Thank you so much you are my saviour!!!

Catenary Home
United States
About 2 years using the app
April 28, 2025

YOTPO has been really excellent at supporting my business. Their client success manager and overall support team are very efficient, John G for the win!

Stetson
United States
About 1 year using the app
April 4, 2025

Really like using this, helpful customer support too - thanks Mitch R!

Caterpillar Cross Stitch
United Kingdom
Over 9 years using the app
April 6, 2025

Christine was amazing! She took care of all technical issues and she saved the day! Thank you so much for he support!

vivaiodays.com
United States
Over 5 years using the app
May 14, 2025

Great app that works really well for the most part, and has solid support. Kent B helped me clean up all the weird symbols that were showing up in my reviews export. :)

Bare Bones
United States
8 months using the app
April 29, 2025

Great customer service provided by Jeorge Kenneth, super friendly and professional, so 5 stars with no doubts!

EF Power Venezuela
United States
3 months using the app