Reviews (7,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!
Thank you.From japan.
Thank you for your feedback. Rest assured, we aim for 100% quality across all our support agents. Appreciate it!
Great experience with the app so far. Support, especially Sheila R., has been fantastic.
Doner P helped us so kindly!
It's easy to access to chat!
Kelsey and the Yopto team have gone above and beyond to make sure my onboarding was figured out.
In the beginning there were some hiccups, but now that we are rocking and rolling I am seeing my reviews conversion go up significantly from Junip.
So far, very pleased!
We appreciate the valuable feedback and we apologize for the experience you went through.
From our discussion via email, we understand that all outstanding issues are now resolved.
We are continuously and actively working to optimize the admin's performance and our reviews import process will also be revamped for a much smoother and seamless experience.
If you need our assistance, please feel free to reach out to us anytime.
I spoke to Jeorge and he was wonderful! He solved all the issues I had and I was about to pay someone to this work for me. Im so happy i reached out to the customer service chat before! Jeorge was super easy to communicate with as well and understood everything I needed fixed. Thanks again Jeorge!
Thank you for sharing your experience!
great service thank you
Customer service is on point and very helpful. The app is customizable and easy to use. Love how there are so many options to use to brand the reviews for the website and landing page.
I had an issue with the changing the email associated with our account. Arven was a great help and very quick to make the necessary changes.
We also had an issue with linking our new website with the Yotpo App. The customer support was very quick in responding and fixing our issues.
We're glad Arven was quick to help with your issues! Thanks for the feedback!
Daniel P. was exceptional! fast and efficient service... he handled my question like an absolute pro! Thank you Daniel!
Awesome experience. Thanks for sharing!
The peoples are really helpful! I'm happy to say their customer support is good and helpful.
Thank you for your review!