Reviews (7,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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Customer service is on point and very helpful. The app is customizable and easy to use. Love how there are so many options to use to brand the reviews for the website and landing page.
Excellent customer service! Doner assisted me and resolved my issue promptly. Thank you!
Kelsey and the Yopto team have gone above and beyond to make sure my onboarding was figured out.
In the beginning there were some hiccups, but now that we are rocking and rolling I am seeing my reviews conversion go up significantly from Junip.
So far, very pleased!
We appreciate the valuable feedback and we apologize for the experience you went through.
From our discussion via email, we understand that all outstanding issues are now resolved.
We are continuously and actively working to optimize the admin's performance and our reviews import process will also be revamped for a much smoother and seamless experience.
If you need our assistance, please feel free to reach out to us anytime.
Reymon Alvero was incredibly responsive and patient, helping me quickly resolve an issue I was stuck on. He figured out the problem in no time and made the process so much easier. Good sales support!
Very terrible experience. I wanted the reviews to be with the title of the product. If not they were at the very bottom of the product description and no one would see them. In order to do this I was given the option to allow the app to install or manually install the widget. I picked let the app install it, as soon as I did that my site malfunctioned. You could not open a product at all, you would get redirected to a "you may also like" page. There is no option to go back and undo it either.
Their AI bot was wrong about how to fix it. I contacted support but have yet to hear back on the issue.
In order to fix my site I had to reach out to Shopify support and they were able to disable the app and get my store functioning properly.
I'm very disappointed as the app appeared to be great.
Thank you for your feedback and our apologies for the negative experience.
We understand how important it is for your reviews widget to not disrupt your product page and we are here to help you find the root cause and quickly fix it.
If you want to give us another try, please do not hesitate to respond to your open support ticket or to open a new one.
It was nice and easy, they did all the work for me, super nice.
WOW ! I'm very happy I was able to placed my carousel thanks you for your help. you are amazing.
Thank you for sharing your experience!
CSR is so clear and thorough. Thanks a bunch!
The support I have received installing Yotpo has been fantastic!
Arven was a superstar, thank you!
Reymon Alvero N was very helpful in resolving my concern.