Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

September 18, 2024

The peoples are really helpful! I'm happy to say their customer support is good and helpful.

prosperacorp
United States
About 1 year using the app
Yotpo replied November 4, 2024

Thank you for your review!

October 7, 2024

Yotpo Product Reviews & UGC is a great app—easy to use and perfect for showcasing customer feedback. Special thanks to Ruzsel John Nabong from the support team, who went the extra mile to help me. Best support experience I’ve ever had! Highly recommend Yotpo for both the product and the amazing support!

NOOANCE PARIS
France
4 months using the app
November 27, 2024

thank you for your good service !

Oli & Eve | Boutique capillaire végane et sans cruauté
Canada
27 days using the app
November 29, 2024

Great customer service from Ruzsel - thank you!

Brindisa Spanish Foods
United Kingdom
24 days using the app
November 16, 2024

It was nice and easy, they did all the work for me, super nice.

priroda
United States
28 days using the app
November 29, 2024

The highest standard of customer service! I can’t say enough good things about Reymon N. and this company! Such swift and steadfast support.. he saw me all the way through on every detail of my needs. Beyond impressed and grateful!

TEAM LIGHT TECHNOLOGY
United States
22 days using the app
November 27, 2024

They have awesome support, helped with everything and answered all the question. Special thanks to Reymon Alvero from their support, really great guy that helped with everything we needed.

Vendela.no
Norway
22 days using the app
November 21, 2024

Yotpo is a great app! It is easy to use and works great with our website. And the customer service is amazing, when I had troubles getting the star badge on my website I reached out and a lovely person from customer service went through the effort to put the code in our website for us and was a massive help. Highly recommend getting this app as not only will you have a great tool for your business but an amazing team behind it who are there when you need them.

The Little Ikigai
Australia
23 days using the app
December 2, 2024

Amazing app with excellent customer service! Ian Christian was incredibly supportive throughout my challenging transition to Shopify. It wasn’t an easy move, but everything is now running smoothly. Thank you again for all your help!

Thank you
Daniel

Cartech Electronics Ltd
United Kingdom
19 days using the app
August 28, 2024

The support is very helpful and really friendly! I had an amazing chat with Ruzsel J who was very polite and thorough in getting to the root of the problem of our reviews not showing up on a product page. In stead of giving instructions on how to fix the issue, he went out his way, asked quality questions, performed an analysis, identified and resolved it himself. Can't be more happy with his service!

Wholesale Furniture Brokers Canada
Canada
About 6 years using the app
Yotpo replied September 20, 2024

Awesome experience. Thank you for sharing!