Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

October 23, 2014

This is a very good and cleverly though out app. I strongly recommend trying Yotpo for your store.

Brilliant Tan
South Africa
Over 5 years using the app
September 25, 2023

John G was very helpful, very responsive and fixed my issues right away. Thank you John

Harlow Skin Co
Canada
Over 5 years using the app
January 15, 2018

I am getting so many more reviews using Yotpo and it was super easy to install! I did ask them to transfer my existing reviews over- I sent them a file, they emailed back items I needed to fix on my end, then they transferred them over. A completely painless experience! Michelle Brana helped me through the process and she was amazing to work with!

Mamasuds Llc
United States
Over 5 years using the app
January 29, 2016

Awesome app. Super easy to use, very automated. Great for our customers and great for our website SEO!

Bighorn
United States
Over 5 years using the app
May 20, 2022

Yotpo always provides fast & easy support! Whether it's help with code, or design I always come away with a helpful repsonse.

Looptworks
United States
Over 5 years using the app
November 10, 2023

Very happy with Yotpo - I had some minor issues when I updated my theme. I really like the chat help because things can be resolved in real time. I chatted with Doner P. who was extremely helpful and took care of things perfectly!

Froli Systems
United States
Over 5 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

August 12, 2021

Good support! Their pricing is more reasonable now for the features they offer as well. ------------------

SensoryMoon
United States
Over 5 years using the app
Edited November 9, 2021

Eduardo R was super helpful with installing my Yotpo reviews into my product listing for me! Glad I am back with Yotpo again. Allen was also really helpful with doing some coding on my site with Yotpo. Thanks so much!

Petunia Skincare
United States
Over 5 years using the app
Edited April 28, 2023

My reviews were not being displayed on my product pages. Reached out to customer service and received a quick response. Simoun checked on the issue and fixed it right away. As always, great customer service!!

Blue Haven Holistics
United States
Over 5 years using the app
November 19, 2019

Very helpful, great customer support. I would highly recommend this app. Especially for someone just starting out.

Aclim8
United States
Over 5 years using the app